At a Glance
- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join a leading global retail foreign exchange group at Stansted Airport.
- Benefits: Competitive pay, uncapped incentives, training, discounts, and free parking.
- Other info: Full-time role with flexible shifts and a supportive team culture.
- Why this job: Kickstart your career in a dynamic environment with endless opportunities for growth.
- Qualifications: Retail or customer service experience and strong communication skills required.
The predicted salary is between 25299 - 25299 £ per year.
Exciting opportunities have arisen in our STANSTED AIRPORT location to build a career with one of the most successful global retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies.
- Credit card advances and more.
Qualifications
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. You must have the ability to work under pressure. You must be eligible to work full time in the UK.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, a generous and uncapped incentive scheme, pension, Employee Assistance Programme (EAP), staff currency discounts, free car parking and free uniform.
Hours: 37.5 hours per week (Full-time)
Working: 5 out of 7 days over a 24 hour period on a rotational shift pattern basis
Salary: £25,299 year
Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time in Stansted Mountfitchet employer: ChangeGroup UK
Join our dynamic team at Stansted Airport, where we prioritise employee development and offer a vibrant work culture that celebrates diversity and excellence in customer service. With comprehensive training, competitive pay, and an uncapped incentive scheme, we empower our Trainee Foreign Exchange Sales Consultants to thrive in their roles while enjoying unique benefits like staff currency discounts and free parking. This is not just a job; it's a pathway to a rewarding career in the global retail foreign exchange sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time in Stansted Mountfitchet
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of scenarios where you can demonstrate your ability to connect with customers and meet their needs.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Stansted Airport.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time in Stansted Mountfitchet
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your retail or customer service experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your flair for sales!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can help us provide first-class service to our international travellers.
Show Off Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to demonstrate your ability to build rapport with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Stansted Airport!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can impress interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to build rapport and negotiate effectively will demonstrate that you’re a great fit for the role.
✨Practice Your Sales Pitch
Since the role involves promoting products and services, practice a short sales pitch for a currency exchange product. This will help you feel more confident during the interview and showcase your flair for sales.
✨Stay Energetic and Positive
The ideal candidate is self-motivated and energetic. Make sure to convey your enthusiasm for the position and the company during the interview. A positive attitude can go a long way in making a lasting impression!
