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- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join a leading global retail foreign exchange group at Luton Airport.
- Benefits: Competitive salary, uncapped incentives, training, discounts, and free parking.
- Why this job: Kickstart your career in a dynamic environment with great growth potential.
- Qualifications: Retail or customer service experience and strong communication skills.
- Other info: Flexible shifts, including weekends, with transport considerations for early starts.
The predicted salary is between 24633 - 24633 £ per year.
Exciting opportunities have arisen in our Luton Airport location to build a career with one of the most successful global retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- Buying and selling of foreign currencies
- Credit card advances and much more
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self‑motivated, has an energetic attitude and can adhere to procedures. You must have the ability to work under pressure.
In return for your commitment, we’ll offer you in‑depth training and development, competitive pay, a generous and uncapped incentive scheme, pension, Employee Assistance Programme (EAP), staff currency discounts, free car parking and free uniform. You must be eligible to work full time in the UK.
Hours: 37.5 hours per week (Full‑time) Working 5 out of 7 days (including weekends and public holidays) Shift Pattern: 03.30 am - 23.30 pm on a rotational shift pattern basis & occasional night shifts.
Transport Consideration: Before applying, you will need to consider whether you have transport available to enable you to travel to and from home and the airport for shifts starting at 03:30am.
Salary: £24,633 per annum.
Trainee Foreign Exchange Sales Consultants – Luton Airport - Full Time employer: ChangeGroup UK
Contact Detail:
ChangeGroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultants – Luton Airport - Full Time
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the foreign exchange industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your customer service skills and sales flair. Role-play with a friend to nail down your approach.
✨Tip Number 3
Stay flexible with your availability. Since the role involves shifts, showing that you're open to working various hours can make you a more attractive candidate. Plus, it shows your commitment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for right there.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultants – Luton Airport - Full Time
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've made customers happy and built rapport in the past!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language to demonstrate your ability to convey information effectively.
Demonstrate Your Sales Flair: If you’ve got a knack for sales, let us know! Share examples of how you’ve promoted products or services and achieved targets in your previous roles. We love seeing that energy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you started on this exciting journey with us at Luton Airport!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on the different currencies you’ll be dealing with. Understanding exchange rates and how they fluctuate can really impress your interviewers. They’ll appreciate your enthusiasm for the role and your ability to engage with customers about their currency needs.
✨Showcase Your Customer Service Skills
Since this role is all about providing first-class customer service, think of specific examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you built rapport and handled challenging situations.
✨Demonstrate Your Sales Flair
Prepare to talk about your sales experience and how you’ve successfully promoted products or services in the past. Highlight any targets you’ve met or exceeded, as this will show your potential employer that you’re driven and results-oriented.
✨Be Ready for Shift Work
Since the role involves early starts and late finishes, be prepared to discuss your availability and how you plan to manage your schedule. Showing that you’re flexible and committed to working the required hours will make a great impression.
