At a Glance
- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join a leading independent retail foreign exchange group in Central London.
- Benefits: In-depth training, competitive pay, free uniform, and exciting sales incentives.
- Other info: Self-motivated individuals with a flair for sales will thrive in this role.
- Why this job: Kickstart your career in a dynamic environment with real impact on customers' travel experiences.
- Qualifications: Previous retail or customer service experience and excellent communication skills required.
The predicted salary is between 26436 - 26436 £ per year.
Exciting opportunities have arisen in our Central London operation at St Pancras international Station to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances
- Bus tours
- E-Sim, P-Sim and much more.
Additional Information:
- It is essential that you have previous Retail or Customer Service Experience
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets.
- The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
You must have the ability to work under pressure.
Hours - 37.5 hours per week working 5 out of 7 days between the hours of 4:00 am to 11 pm.
You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- St Pancras international Station in London employer: ChangeGroup UK
ChangeGroup is an exceptional employer located at the vibrant St Pancras International Station, offering a dynamic work environment where you can thrive in your career as a Trainee Foreign Exchange Sales Consultant. With a strong commitment to employee development, we provide comprehensive training, competitive pay, and exciting incentives for achieving sales targets, all while fostering a supportive culture that values customer service excellence and teamwork. Join us to be part of a successful independent retail foreign exchange group that empowers you to reach your professional goals in a bustling international setting.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- St Pancras international Station in London
✨Tip Number 1
Get to know the company! Research ChangeGroup and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when it comes to negotiating and building rapport with customers.
✨Tip Number 3
Show off your sales flair! Prepare examples of how you've successfully sold products or services in the past. Highlighting your achievements can really make you stand out as a candidate who can hit those sales targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- St Pancras international Station in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've made customers happy and built rapport in the past!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Sales Flair:If you’ve got a knack for sales, let us know! Share examples of how you’ve promoted products or services and achieved targets. We love seeing that energetic attitude shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at St Pancras International Station.
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can really impress your interviewers and show that you're genuinely interested in the role.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experience where you successfully handled difficult customers or exceeded their expectations. This will demonstrate your ability to provide first-class service.
✨Sales Skills Showcase
Since the role involves sales, be ready to talk about your sales achievements. Whether it’s meeting targets or promoting products, share specific examples that highlight your flair for sales and how you can contribute to the team’s success.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and are ready to represent the company well in a customer-facing role.
