At a Glance
- Tasks: Provide top-notch customer service while buying and selling foreign currency.
- Company: Join a leading independent retail foreign exchange group in Luton.
- Benefits: Competitive salary, free uniform, and exciting incentives for hitting sales targets.
- Other info: Dynamic work environment with the chance to meet international travellers.
- Why this job: Kickstart your career with in-depth training and development opportunities.
- Qualifications: Retail or customer service experience and excellent communication skills required.
The predicted salary is between 25249 - 25249 £ per year.
Exciting opportunities have arisen in our London operation for Luton Town Centre to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances
- Bus tours
- E-Sim
- P-Sims
- And much more.
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets. You must have the ability to work under pressure.
Hours - 37.5 hours per week working 5 out of 7 days between the hours of 8 am to 10 pm. You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- Luton town centre in London employer: ChangeGroup UK
ChangeGroup is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive training and a supportive work culture in the vibrant Luton Town Centre. With competitive pay, a free uniform, and an exciting incentive scheme for achieving sales targets, we create an environment where motivated individuals can thrive while providing top-notch customer service to international travellers. Join us to embark on a rewarding career in the dynamic world of foreign exchange.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Luton town centre in London
✨Tip Number 1
Get to know the company! Research ChangeGroup and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when it comes to negotiating and building rapport with customers.
✨Tip Number 3
Show off your sales flair! Prepare examples of how you've successfully sold products or services in the past. Be ready to discuss your strategies and how you can apply them to promote ChangeGroup's offerings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Luton town centre in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Foreign Exchange Sales Consultant role. Highlight any retail or customer service experience you have, and don’t forget to showcase your communication skills and sales flair!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your previous experiences make you a perfect fit. Be sure to mention your ability to work under pressure and your energetic attitude.
Showcase Your Customer Service Skills:Since this role is all about providing first-class customer service, make sure to include specific examples of how you've successfully helped customers in the past. This will show us that you can build rapport and understand their needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Familiarise yourself with different currencies and their current exchange rates. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlight how you built rapport and resolved issues, as this is crucial for the role.
✨Demonstrate Your Sales Flair
Think of ways you can promote products and services effectively. Be ready to discuss strategies you would use to meet sales targets, as this will show your proactive attitude and sales acumen.
✨Practice Under Pressure
Since the role involves working under pressure, consider doing mock interviews or role-playing scenarios where you have to think on your feet. This will help you feel more confident and prepared for any challenging questions.
