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- Tasks: Provide top-notch customer service while buying and selling foreign currency.
- Company: Join a leading independent retail foreign exchange group in Bath.
- Benefits: Competitive salary, free uniform, and exciting incentives for hitting sales targets.
- Why this job: Kickstart your career with in-depth training and development opportunities.
- Qualifications: Retail or customer service experience and excellent communication skills required.
- Other info: Dynamic work environment with a focus on personal growth and achievement.
The predicted salary is between 24633 - 27400 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances, E-Sim, P-Sim and much more.
Additional Information:
- It is essential that you have previous Retail or Customer Service Experience
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets.
- The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
You must have the ability to work under pressure.
Hours - 37.5 hours per week working 5 out of 7 days between the hours of 7:45 am to 11 pm.
You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- Bath City Full-time employer: ChangeGroup UK
Contact Detail:
ChangeGroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Bath City Full-time
✨Tip Number 1
Get to know the company! Research ChangeGroup and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, we recommend role-playing common scenarios with friends or family. This will help you feel more confident when discussing foreign currency needs with potential customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This not only streamlines the process but also shows your enthusiasm for the position. Plus, it’s easier for us to keep track of your application!
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Bath City Full-time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Trainee Foreign Exchange Sales Consultant. Highlight any retail or customer service experience you have, and don’t forget to showcase your communication skills and sales flair!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a great fit for the team. Be sure to mention your ability to work under pressure and your energetic attitude.
Showcase Your Customer Service Skills: Since the role involves providing first-class customer service, make sure to include examples of how you've successfully built rapport with customers in the past. This will show us that you understand the importance of customer satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency Basics
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can really impress the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to build rapport and handle difficult situations will demonstrate that you have what it takes to provide first-class service.
✨Practice Your Sales Pitch
Since the role involves promoting products and services, practice a short sales pitch for a currency exchange service. This will help you feel more confident during the interview and show that you can effectively communicate the benefits of what you’ll be selling.
✨Be Ready for Pressure Scenarios
Think of times when you've had to work under pressure and how you managed it. The interviewers will want to know that you can maintain your composure and still deliver excellent service, even during busy periods.