At a Glance
- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join a leading global retail foreign exchange group at Newcastle Airport.
- Benefits: Enjoy competitive pay, uncapped incentives, training, and staff discounts.
- Other info: Flexible shifts and a vibrant team atmosphere await you!
- Why this job: Kickstart your career in a dynamic environment with endless growth opportunities.
- Qualifications: Retail or customer service experience and strong communication skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
Exciting opportunities have arisen in our NEWCASTLE AIRPORT location to build a career with one of the most successful global retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Credit card advances and much more.
Additional Information:
- It is essential that you have previous Retail or Customer Service Experience
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets.
- The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
- You must have the ability to work under pressure
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, a generous and uncapped incentive scheme, pension, Employee Assistance Programme (EAP), staff currency discounts, free car parking and free uniform.
Hours: 37.5 hours per week (Full-time)
Working: 5 out of 7 days Between: 03.45 am and 8.30 pm on a rotational shift pattern basis
Before applying, you will need to consider whether you have transport available to enable you to travel to and from home and the airport for shifts starting at 03:45 am.
You must be eligible to work full time in the UK.
Airport FX Sales Consultant – Uncapped Incentives employer: ChangeGroup UK
At ChangeGroup, we pride ourselves on being an exceptional employer, particularly at our Newcastle Airport location where you can thrive in a dynamic retail environment. We offer comprehensive training and development opportunities, competitive pay with uncapped incentives, and a supportive work culture that values your contributions and encourages personal growth. With additional perks like staff currency discounts and free parking, joining our team means embarking on a rewarding career path while serving international travellers.
StudySmarter Expert Advice🤫
We think this is how you could land Airport FX Sales Consultant – Uncapped Incentives
✨Tip Number 1
Get to know the company! Research ChangeGroup and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about providing top-notch service to international travellers.
✨Tip Number 2
Practice your sales pitch! Since this role is all about selling foreign currency, think of ways to demonstrate your flair for sales. Role-play with a friend or in front of the mirror to build your confidence and showcase your communication skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer service roles. Make sure you look professional and approachable when you come in for your interview. It shows us you’re serious about the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the perks we offer, like those uncapped incentives!
We think you need these skills to ace Airport FX Sales Consultant – Uncapped Incentives
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've provided top-notch service and built rapport with customers in the past!
Be Energetic and Self-Motivated:Let your personality shine through! We’re looking for someone with an energetic attitude who can work under pressure. Share examples of how you’ve tackled challenges and stayed motivated in your previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills that align with the role, like your flair for sales and ability to negotiate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to build rapport and negotiate effectively will demonstrate that you have what it takes to excel in this role.
✨Demonstrate Your Sales Flair
Think of ways you can promote products and services during the interview. You might even role-play a sales scenario with the interviewer to showcase your persuasive skills and energetic attitude.
✨Be Ready for Shift Patterns
Since the role involves early starts, be prepared to discuss your transport arrangements and how you plan to manage the shift patterns. Showing that you've thought this through will reflect your commitment and reliability.
