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- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join one of the UK's leading independent retail foreign exchange groups with a focus on personal development.
- Benefits: Enjoy competitive pay, free uniform, in-depth training, and exciting incentives for hitting sales targets.
- Why this job: This role offers a dynamic work environment and the chance to develop valuable sales skills.
- Qualifications: Previous retail or customer service experience is essential; strong communication and negotiation skills are a must.
- Other info: Work full-time, 37.5 hours per week, with flexible shifts between 03:00 am and 01:00 am.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first-class customer service to international travellers with the buying and selling of foreign currency.
Additional Information:
- It is essential that you have previous Retail or Customer Service Experience.
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales and can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude, and can adhere to procedures.
- In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
- You must have the ability to work under pressure.
- Hours – 37.5 hours per week working 5 out of 7 days between the hours of 03:00 am to 01:00 am.
- You must be eligible to work full time in the UK.
Job Types: Full-time, Permanent
Why work for ChangeGroup:
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Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time employer: ChangeGroup & Prosegur Change
Contact Detail:
ChangeGroup & Prosegur Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will prepare you for building rapport with customers and handling their currency needs effectively.
✨Tip Number 3
Showcase your sales flair by preparing examples of how you've successfully met targets in previous roles. Be ready to discuss these experiences during your interview to highlight your suitability for the position.
✨Tip Number 4
Research ChangeGroup and its values. Understanding the company culture will help you align your answers with what they are looking for, making you a more attractive candidate.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail or customer service experience. Emphasise any roles where you provided excellent customer service or achieved sales targets, as this is crucial for the Trainee Foreign Exchange Sales Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build rapport with customers. Mention specific examples of how you've successfully negotiated or assisted customers in the past, demonstrating your flair for sales.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as self-motivation, energetic attitude, and ability to work under pressure. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a customer-facing role.
How to prepare for a job interview at ChangeGroup & Prosegur Change
✨Showcase Your Customer Service Experience
Make sure to highlight your previous retail or customer service experience during the interview. Share specific examples of how you've successfully handled customer queries or resolved issues, as this will demonstrate your ability to provide first-class service.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you can build rapport with customers and negotiate effectively to meet their foreign currency needs.
✨Exhibit Your Sales Flair
Prepare to discuss your sales achievements and how you can promote products and services. Think of ways you can creatively engage customers and encourage them to make purchases, as this will show your potential to hit sales targets.
✨Prepare for Pressure Scenarios
Given the fast-paced environment, be ready to talk about how you handle pressure. Share examples of past experiences where you successfully managed stressful situations while maintaining a positive attitude and adhering to procedures.
