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- Tasks: Provide top-notch customer service in foreign currency transactions.
- Company: Join a leading independent retail foreign exchange group in Central London.
- Benefits: Enjoy competitive pay, free uniform, and exciting sales incentives.
- Why this job: Perfect for energetic individuals seeking growth in a dynamic environment.
- Qualifications: Retail or customer service experience and excellent communication skills required.
- Other info: Full-time role with 37.5 hours per week, flexible shifts.
The predicted salary is between 24633 - 27400 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances, SIM cards and much more.
Additional Information:
- It is essential that you have previous Retail or Customer Service Experience
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
- In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
- You must have the ability to work under pressure
- Hours – 37.5 hours per week working 5 out of 7 days between the hours of 7:45 am to 11 pm.
- You must be eligible to work full time in the UK
Job Types: Full-time, Permanent
Salary: £24,102.00 a year
Why work for ChangeGroup:
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Trainee Foreign Exchange Sales Consultant- Central London Full-time employer: ChangeGroup & Prosegur Change
Contact Detail:
ChangeGroup & Prosegur Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Central London Full-time
✨Tip Number 1
Familiarise yourself with the foreign exchange market. Understanding currency trends and how they affect customers can give you an edge during interviews and help you engage more effectively with clients.
✨Tip Number 2
Practice your communication skills. Since excellent communication is key in this role, consider role-playing scenarios where you explain currency options to a customer or negotiate a sale.
✨Tip Number 3
Showcase your sales flair. Prepare examples of past experiences where you've successfully promoted products or services, as this will demonstrate your ability to meet targets and drive sales.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter can help you align your answers during the interview and show that you're a great fit for our team.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Central London Full-time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any sales achievements. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific experiences that relate to the role, such as handling currency transactions or working in a retail environment.
Showcase Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully built rapport with customers in previous roles, as this is crucial for the position.
Highlight Your Motivation: Express your enthusiasm for the role and the company in your application. Mention why you want to work in foreign exchange and how you can contribute to the team's success.
How to prepare for a job interview at ChangeGroup & Prosegur Change
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, be prepared to share specific examples from your previous experience. Highlight situations where you successfully resolved customer issues or went above and beyond to meet their needs.
✨Demonstrate Your Sales Flair
The ideal candidate should have a flair for sales. Prepare to discuss how you've promoted products or services in the past, and think of ways you can apply those skills to help customers with their foreign currency needs.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, as you'll need to negotiate and build rapport with customers. Consider doing mock interviews to refine your delivery.
✨Prepare for Pressure Situations
This job requires working under pressure, so be ready to discuss how you handle stressful situations. Think of examples where you maintained composure and delivered results, even when faced with tight deadlines or high demands.
