At a Glance
- Tasks: Provide exceptional customer service in currency exchange and assist customers with buying and selling foreign currencies.
- Company: Join ChangeGroup & Prosegur, a leader in currency exchange in Newcastle upon Tyne.
- Benefits: Enjoy competitive pay, generous incentives, and comprehensive training for career success.
- Other info: Work 37.5 hours a week on a rotating shift basis between 03:45 am and 8:30 pm.
- Why this job: Be part of a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Previous retail or customer service experience is required.
The predicted salary is between 22000 - 28000 £ per year.
ChangeGroup & Prosegur Change in Newcastle upon Tyne is looking for individuals to provide exceptional customer service in currency exchange. This role involves buying and selling foreign currencies and requires previous retail or customer service experience.
You'll work 37.5 hours a week on a rotating shift basis between 03:45 am and 8:30 pm. The company offers competitive pay, generous incentives, and comprehensive training to help you succeed in your career.
Airport FX Sales Consultant – Newcastle in Newcastle upon Tyne employer: ChangeGroup & Prosegur Change
ChangeGroup & Prosegur Change in Newcastle upon Tyne is an excellent employer that prioritises exceptional customer service and employee development. With competitive pay, generous incentives, and comprehensive training, we foster a supportive work culture that encourages growth and success. Join us to be part of a dynamic team where your contributions are valued and rewarded.
Contact Details:
ChangeGroup & Prosegur Change Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Airport FX Sales Consultant – Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research ChangeGroup and Prosegur Change to understand their values and what they look for in a team member. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of scenarios where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on how to stand out in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and serious about landing the job. Don't miss out on this opportunity!
We think you need these skills to ace Airport FX Sales Consultant – Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've gone above and beyond for customers in the past!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Airport FX Sales Consultant role. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ChangeGroup & Prosegur Change
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market will show your passion for the role and impress the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service experiences. Think of specific examples where you provided exceptional service, resolved conflicts, or went above and beyond for a customer. This will demonstrate your suitability for the role.
✨Shift Flexibility
Since the role involves rotating shifts, be ready to discuss your availability. Show that you’re flexible and willing to adapt to the schedule, as this is crucial for the position.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. This not only shows respect for the interviewers but also reflects the professional image expected in a customer-facing role.
