At a Glance
- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join ChangeGroup & Prosegur Change, a leading global retail foreign exchange group.
- Benefits: Enjoy competitive pay, uncapped incentives, training, discounts, and free parking.
- Why this job: Kickstart your career in a dynamic environment with real impact on customers' travel experiences.
- Qualifications: Retail or customer service experience, excellent communication, and a flair for sales.
- Other info: Full-time role with flexible shifts; must have transport for early starts.
The predicted salary is between 26300 - 31500 £ per year.
Foreign Exchange Sales Consultant – East Midlands Airport (Full Time)
Join to apply for the Foreign Exchange Sales Consultant role at ChangeGroup & Prosegur Change. Exciting opportunities have arisen in our East Midlands Airport location to build a career with one of the most successful global retail foreign exchange groups.
Responsibilities
- The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: the buying and selling of foreign currencies, credit card advances and much more.
Additional Information
- It is essential that you have previous Retail or Customer Service Experience.
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, energetic and can adhere to procedures.
- You must have the ability to work under pressure.
- In return for your commitment, we offer in-depth training and development, competitive pay, a generous and uncapped incentive scheme, pension, Employee Assistance Programme (EAP), staff currency discounts, free car parking and free uniform.
Hours and Location
- Hours: 37.5 hours per week (Full-time).
- Working: 5 out of 7 days.
- Shift pattern: Between 03:00 am and 8:00 pm on a rotational basis.
- Before applying, consider whether you have transport available to travel to and from home and the airport for shifts starting at 03:00 am.
- You must be eligible to work full time in the UK.
Salary
- Salary: £12.63 per hour.
Job Function: Sales and Business Development
Seniority Level: Entry level
Employment Type: Full-time
Location: Chesterfield, England, United Kingdom
Note: This description reflects the responsibilities and requirements of the role and does not include unrelated postings.
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Foreign Exchange Sales Consultant-East Midlands Airport - Full Time employer: ChangeGroup & Prosegur Change
Contact Detail:
ChangeGroup & Prosegur Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Sales Consultant-East Midlands Airport - Full Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ChangeGroup & Prosegur Change. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your sales flair! Brush up on your negotiation techniques and be prepared to discuss how you can promote their products effectively. They want someone who can hit those targets, so let your passion for sales shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Foreign Exchange Sales Consultant-East Midlands Airport - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail or customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your flair for sales and any relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Foreign Exchange Sales Consultant role. Be sure to mention your communication skills and ability to build rapport with customers.
Show Your Enthusiasm: We love candidates who are passionate about what they do! In your application, let us know why you’re excited about working in foreign exchange and how you can contribute to our team at East Midlands Airport.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at ChangeGroup & Prosegur Change
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can impress interviewers and show your genuine interest in the role.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experience where you successfully handled difficult customers or exceeded their expectations. This will demonstrate your ability to provide first-class service.
✨Sales Techniques
Familiarise yourself with basic sales techniques and be ready to discuss how you can promote products and services effectively. Highlight any previous sales experience and how you achieved targets in your past roles.
✨Dress the Part
Since this role involves interacting with international travellers, make sure to dress smartly for the interview. A professional appearance can create a positive first impression and reflect your understanding of the retail environment.