Client Services Coordinator in Edinburgh

Client Services Coordinator in Edinburgh

Edinburgh Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with exceptional service and manage communications effectively.
  • Company: Join a sustainability-focused company making a real difference in waste management.
  • Benefits: Competitive salary, enhanced leave, health cash plan, and performance incentives.
  • Why this job: Develop your skills in a fast-paced, supportive environment while promoting sustainability.
  • Qualifications: 1+ year in client-facing roles with strong communication and organisational skills.
  • Other info: Be part of a dynamic team with opportunities for growth and learning.

The predicted salary is between 36000 - 60000 £ per year.

Change Waste Recycling is dedicated to driving sustainability and providing industry leading waste management solutions nationwide, enabling businesses to reduce waste, carbon, and costs. Our unique approach is to foster long-term business partnerships that support, educate, and inspire; we pride ourselves on our commitment to customer satisfaction and innovative approach to recycling and waste management.

We are looking for an experienced client facing professional with proven and exceptional customer service skills to join our team. This is a challenging and stimulating position in the environmental sector, based in our Edinburgh office.

You must be a dynamic team player with the ability to communicate in a professional, timely, and effective manner with external and internal stakeholders. You will have a positive disposition, be self-motivated, and equally competent in both written and telephone communications to use bespoke systems. Being reliable, and highly organised, you will enjoy working as part of the 'communication hub' within a high performing team.

What We’re Looking For

  • Fluent, clear, and professional English language skills are required for this role.
  • Proven experience in client facing role (minimum 1 year).
  • Excellent communication, influencing, planning, and organisational skills.
  • Ability to prioritise and manage workload, effectively multi-tasking at pace.
  • Credible, confident, reliable, and resilient.
  • Proficient in use of Office365 and comfortable learning new systems.

Why Join Us?

This is an opportunity to develop your service skills within a growing, sustainability-focused SME. We want team players who take pride in their work, and thrive in a fast-paced environment. In return, we offer:

  • Starting salary based on the Real Living Wage
  • Enhanced Leave options (minimum 7 weeks annual leave)
  • 8% employer pension contribution
  • Health Cash Plan
  • Interest-free transport loans
  • Incentives based on performance and more!

Client Services Coordinator in Edinburgh employer: Change Waste Recycling Ltd

Change Waste Recycling is an exceptional employer that champions sustainability and innovation in waste management. Based in Edinburgh, we offer a dynamic work environment where team players can thrive, supported by generous benefits such as enhanced leave options, an 8% employer pension contribution, and opportunities for personal growth within a fast-paced, collaborative culture. Join us to make a meaningful impact while developing your skills in a rewarding role focused on customer satisfaction and environmental stewardship.
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Contact Detail:

Change Waste Recycling Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Coordinator in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to your connections in the environmental sector and let them know you're on the hunt for a Client Services Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching Change Waste Recycling and their approach to sustainability. Show us that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their innovative solutions.

✨Tip Number 3

Practice your communication skills! Since this role is all about client interaction, get comfortable with articulating your thoughts clearly and confidently. Role-play with a friend or record yourself to refine your delivery.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and really interested in joining our team at Change Waste Recycling.

We think you need these skills to ace Client Services Coordinator in Edinburgh

Customer Service Skills
Communication Skills
Organisational Skills
Planning Skills
Multi-tasking
Reliability
Teamwork
Proficiency in Office365
Adaptability to New Systems
Influencing Skills
Professional English Language Skills
Self-motivation
Resilience
Credibility

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Coordinator role. Highlight your customer service experience and any relevant skills that match what we're looking for, like communication and organisation.

Showcase Your Skills: Use specific examples to demonstrate your exceptional customer service skills. Talk about situations where you've effectively communicated with clients or managed multiple tasks, as this will show us you're a great fit for our team.

Be Professional Yet Personal: While we want you to be professional in your writing, don’t be afraid to let your personality shine through. A positive disposition can really make your application stand out, so feel free to express your enthusiasm for sustainability and teamwork!

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it gets to the right people quickly and helps us keep track of all applications efficiently. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Change Waste Recycling Ltd

✨Know Your Stuff

Before the interview, make sure you understand Change Waste Recycling's mission and values. Familiarise yourself with their approach to sustainability and waste management. This will not only show your genuine interest but also help you align your answers with their goals.

✨Showcase Your Communication Skills

As a Client Services Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. Be ready to demonstrate your ability to convey information clearly and professionally, both in writing and verbally.

✨Highlight Your Organisational Skills

This role requires excellent planning and organisational abilities. Think of specific instances where you've successfully managed multiple tasks or projects. Share how you prioritised your workload and ensured timely delivery, as this will resonate well with what they’re looking for.

✨Be a Team Player

Change Waste Recycling values collaboration, so be prepared to discuss how you've worked effectively within a team. Share stories that highlight your ability to support colleagues and contribute to a positive team environment, showcasing your dynamic and reliable nature.

Client Services Coordinator in Edinburgh
Change Waste Recycling Ltd
Location: Edinburgh
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