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For Companies At a Glance
- Tasks: Support clients with exceptional service and drive sustainability in waste management.
- Company: Join Change Waste Recycling, a leader in eco-friendly solutions.
- Benefits: Real Living Wage, 7 weeks leave, health cash plan, and performance incentives.
- Why this job: Make a positive impact while developing your skills in a fast-paced environment.
- Qualifications: 1+ year in client-facing roles with strong communication and organisational skills.
- Other info: Be part of a dynamic team focused on sustainability and growth.
The predicted salary is between 30000 - 42000 £ per year.
Change Waste Recycling is dedicated to driving sustainability and providing industry leading waste management solutions nationwide, enabling businesses to reduce waste, carbon, and costs. Our unique approach is to foster long-term business partnerships that support, educate, and inspire; we pride ourselves on our commitment to customer satisfaction and innovative approach to recycling and waste management.
About the Role
We are looking for an experienced client facing professional with proven and exceptional customer service skills to join our team. This is a challenging and stimulating position in the environmental sector, based in our Edinburgh office. You must be a dynamic team player with the ability to communicate in a professional, timely, and effective manner with external and internal stakeholders. You will have a positive disposition, be self-motivated, and equally competent in both written and telephone communications to use bespoke systems. Being reliable, and highly organised, you will enjoy working as part of the ‘communication hub’ within a high performing team.
What We’re Looking For
- Fluent, clear, and professional English language skills are required for this role.
- Proven experience in client facing role (minimum 1 year).
- Excellent communication, influencing, planning, and organisational skills.
- Ability to prioritise and manage workload, effectively multi-tasking at pace.
- Credible, confident, reliable, and resilient.
- Proficient in use of Office365 and comfortable learning new systems.
Why Join Us?
This is an opportunity to develop your service skills within a growing, sustainability-focused SME. We want team players who take pride in their work, and thrive in a fast-paced environment. In return, we offer:
- Starting salary based on the Real Living Wage
- Enhanced Leave options (minimum 7 weeks annual leave)
- 8% employer pension contribution
- Health Cash Plan
- Interest-free transport loans
- Incentives based on performance and more!
Client Services Coordinator employer: Change Waste Recycling Ltd
Contact Detail:
Change Waste Recycling Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. The more people you know, the better your chances of landing that Client Services Coordinator role.
✨Tip Number 2
Prepare for interviews by researching Change Waste Recycling and their approach to sustainability. Show them you’re not just another candidate; demonstrate your passion for their mission and how your skills align with their needs.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written abilities, consider doing mock interviews or even recording yourself to refine your delivery and confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Change Waste Recycling.
We think you need these skills to ace Client Services Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your skills!
Keep It Professional: Since we're all about clear and professional communication, ensure your written application reflects that. Use proper grammar and structure, and avoid any slang or overly casual language. We want to see your best professional self!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention how your skills align with what we’re looking for, especially in client-facing roles and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Change Waste Recycling Ltd
✨Know Your Stuff
Before the interview, make sure you understand Change Waste Recycling's mission and values. Familiarise yourself with their approach to sustainability and waste management. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Communication Skills
Since this role requires exceptional communication skills, prepare examples from your past experiences where you effectively communicated with clients or stakeholders. Practice articulating these examples clearly and confidently, as this will demonstrate your ability to engage professionally.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Think of specific instances where you successfully juggled multiple responsibilities. This will highlight your organisational abilities, which are crucial for a Client Services Coordinator.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.
