At a Glance
- Tasks: Welcome visitors and manage customer enquiries in a busy office.
- Company: Professional consultancy firm with a supportive team culture.
- Benefits: Competitive salary, performance bonuses, and pension scheme.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Experience in reception, administration, and excellent communication skills.
- Other info: Work Monday to Friday with two Saturdays a month.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a professional consultancy firm, is looking for a friendly, organised, and professional Receptionist / Administrator to join their growing team. This role is perfect for someone who enjoys working with people, takes pride in delivering excellent customer service, and thrives in a busy office environment.
As the first point of contact for our customers, you will play an important role in creating a positive and professional experience while supporting the smooth running of the office.
Key Responsibilities- Welcoming visitors and providing a professional front-of-house reception service
- Handling incoming calls and customer enquiries with confidence and courtesy
- Providing administrative support to the team
- Managing appointments, records, and general office documentation
- Responding to customer queries in a timely and professional manner
- Supporting day-to-day office operations
- Previous reception, office administration, and customer service experience
- Excellent communication skills
- A professional and friendly telephone manner
- Strong organisational skills with the ability to prioritise tasks
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- Reliable, punctual, and self-motivated
Monday – Friday: 10:30am – 6:30pm. Two Saturdays per month required.
What We Offer- Competitive salary
- Performance bonus opportunities
- Company pension scheme
- A supportive working environment
- Long-term career development opportunities within an international organisation
- Higher English or equivalent
- 1+ year customer service experience
- 1+ year administrative experience
If you are organised, personable, and looking to build a long-term career in a professional office environment, please apply today!
Receptionist / Administrator x 2 in Scotland employer: Change Recruitment
Contact Detail:
Change Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator x 2 in Scotland
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look polished and professional. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team.
We think you need these skills to ace Receptionist / Administrator x 2 in Scotland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your previous reception and administrative experience. We’re looking for specific examples that showcase your organisational skills and customer service prowess, so tailor your application to match our needs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Glasgow or Edinburgh.
How to prepare for a job interview at Change Recruitment
✨Know the Company
Before your interview, take some time to research the consultancy firm. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist / Administrator, excellent customer service is key. Prepare examples from your past experiences where you handled customer queries or resolved issues. Highlight your friendly and professional approach, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might be asked about specific tools or methods you use to stay organised. Consider sharing a scenario where your organisational skills made a difference in a busy environment.
✨Practice Your Communication Style
Since you'll be the first point of contact for customers, practice speaking clearly and confidently. You could even do a mock interview with a friend to refine your telephone manner and ensure you come across as both professional and approachable.