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- Tasks: Lead a team to ensure top-notch service for pension and annuity customers.
- Company: Join a progressive Life & Pensions group in the heart of Glasgow.
- Benefits: Lucrative daily rate, professional development, and a supportive work environment.
- Why this job: Make a real impact on customer outcomes while driving strategic changes.
- Qualifications: Experience in pension administration and industry-recognised qualifications preferred.
- Other info: Opportunity to oversee process improvements and collaborate on key transformation projects.
The predicted salary is between 54000 - 84000 £ per year.
I am partnering with a leading Life & Pensions group in Glasgow city centre, bringing to market an exciting opportunity for an experienced Senior Pensions Manager. This contract role has a very lucrative daily rate on offer for the right individual. My client is a forward-thinking and progressive organisation who have their staff needs, development and goals at the heart of everything they do.
Key requirements for the Senior Pensions Manager role are as follows:
- This role is expected to ensure the business unit meets the required performance whilst being committed to delivering a great customer outcome for pension and annuity customers through a variety of customer contact channels.
- The role holder will be asked to input into strategy and be responsible for implementing the strategic direction and changes required within the service unit.
- You will lead CSR's and SME’s through a number of Team Managers, ensuring that customers receive a friendly, professional and consistently high-quality service.
- Customer demands will be processed in a timely and accurate manner, following robust documented procedures and within regulatory obligations.
Experience required for the Senior Pensions Manager role:
- Ideally you will possess one or more industry recognised qualifications such as: CFI – UK financial services, regulation and ethics; FA1 - Life office administration unit; FA5 - Certificate in Investment Operations: Individual Savings Account Administration paper.
- Have a proven track record in managing a Pension Administration unit, with a strong understanding of pension products and pension legislation.
- Ideally an understanding of pension operating platforms and wider industry technology capabilities.
- A strong understanding of capacity management, resourcing and workforce management would be beneficial.
This role will encompass overseeing ongoing process improvements, whilst supporting all key transformation projects currently taking place and collaborating closely with IT.
Senior Pensions Manager in Paisley employer: Change Recruitment
Contact Detail:
Change Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Manager in Paisley
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to customer service and how they implement strategic changes. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Pensions Manager role. Highlight your track record in managing pension administration units and your understanding of pension products and legislation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Pensions Manager in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pensions Manager role. Highlight your experience in managing pension administration units and any relevant qualifications you have. We want to see how your skills align with what our client is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of pension products and legislation, and how you can contribute to delivering great customer outcomes. Let us see your passion!
Showcase Your Leadership Skills: Since this role involves leading teams, make sure to highlight your leadership experience. Talk about how you've successfully managed teams in the past and how you plan to support Team Managers in delivering high-quality service. We love seeing strong leaders!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Change Recruitment
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension products and legislation. Be prepared to discuss specific examples from your experience managing a Pension Administration unit, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
As a Senior Pensions Manager, you'll be leading teams. Think of instances where you've successfully managed Team Managers or led CSR initiatives. Highlight your ability to inspire and guide others while ensuring high-quality customer service.
✨Demonstrate Strategic Thinking
This role involves inputting into strategy and implementing changes. Prepare to discuss how you've contributed to strategic direction in previous roles. Bring examples of how you've overseen process improvements or supported transformation projects.
✨Familiarise Yourself with Technology
Understanding pension operating platforms and industry technology is crucial. Research the latest tools and systems used in the pensions sector. Be ready to talk about how you've leveraged technology to enhance service delivery or improve efficiency.