Change Recruitment is recruiting a Complaints Handler for a Glasgow-based role with our client’s Complaints team. You will take ownership of complaints from initial investigation through to resolution, delivering professional customer service in a fast-paced environment.
The role emphasizes clear customer updates, regulatory compliance, and collaboration with internal teams to improve the overall customer experience. 35 hours per week on a 5 over 7-day shift.
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Financial Services Complaints Specialist in Glasgow employer: Change Recruitment
Join a dynamic consultancy firm that values its employees and fosters a supportive work culture. With competitive salaries, performance bonuses, and a robust pension scheme, this role offers not just a job but a pathway to long-term career development in an international setting. If you are organised and personable, this is the perfect opportunity to thrive in a professional environment while making a meaningful impact as the first point of contact for clients.
