Change Recruitment seeks an experienced Complaints Handler to join its Complaints team. You will manage a caseload from initial investigation through resolution, ensuring professional, fair handling and regulatory compliance while keeping customers updated throughout the journey.
The role emphasizes strong communication, problem-solving and analytical abilities, with a focus on improving the customer experience in a fast-paced environment. 35 hours per week.
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Customer-Centric Financial Complaints Resolution Specialist in Glasgow employer: Change Recruitment
Join a dynamic consultancy firm that values its employees and fosters a supportive work culture. With competitive salaries, performance bonuses, and a robust pension scheme, this role offers not just a job but a pathway to long-term career development in an international setting. If you are organised and personable, this is the perfect opportunity to thrive in a professional environment while making a meaningful impact as the first point of contact for clients.
