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- Tasks: Support individuals experiencing homelessness to achieve independent living and maintain their tenancies.
- Company: A dedicated organisation focused on empowering vulnerable individuals in the community.
- Benefits: Flexible hours, training opportunities, and a chance to make a real difference.
- Why this job: Join a passionate team and help change lives for the better every day.
- Qualifications: Empathy, communication skills, and a desire to support others.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
To provide housing related support to people who are homeless to enable them to maintain their tenancies and to achieve their aspirations for independent living. This job description is generic and applies to all housing support workers. The duties will be determined by the individual needs of the users being supported. The context in which support is provided may vary according to the users' living environment, housing management and support, housing management only or floating support only. Support provided will be weekly and will be based around each individual's needs, focusing on but not exclusively substance misuse, mental health, benefits, housing and property bidding, independent living skills to ensure they are in a position to move on into independent living.
Key Responsibilities:
- Identify users' individual support needs and, through consultation and agreement with the user (and, where appropriate, their manager), devise and implement suitable support plans to ensure that identified support needs are met.
- Encourage and support tenants to live as fully and independently as possible within the local community, providing information, emotional, organisational and practical support and training as appropriate.
- Carry out risk assessments as and when necessary due to the changing needs and aspirations of users.
- Organise and provide appropriate support for tenants preparing to move-on to greater independence, including support through the move and resettlement into their new home.
- Contribute to the protection of service users from abuse, and support service users when they are distressed raising appropriate issues to manager or safeguarding.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as appropriate.
- Advocate for tenants where appropriate.
- Collect rent and/or service charge from tenants on a monthly basis, supporting tenants should they fall into arrears with this.
- Report, order and inspect day to day repairs and estate maintenance, monitoring the performance of the Associations contractors.
- Ensure that fire and other equipment is regularly serviced, tested and complies with health and safety requirements.
- Record weekly/monthly health and safety checks.
- Carry out risk assessment and hazard reporting in line with health & safety policy and procedures.
- Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.
- Keep up to date with issues relevant to housing & support, welfare benefits and other relevant legislation.
- Undertake all core training required for this post and other training and professional development activities as required.
- Undertake other delegated tasks and responsibilities that fall within your capabilities.
- Be aware of Ability's values, policies & procedures that are current at any time and always carry out duties accordingly.
- Comply at all times with the Associations legal, contractual and regulatory responsibilities in relation to the above duties.
Housing Support Worker in Birmingham employer: Change-IT Consulting Ltd
Contact Detail:
Change-IT Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching common questions for housing support roles. Think about your experiences and how they relate to the job description. We want you to shine, so practice your answers and be ready to showcase your skills!
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your commitment to supporting individuals in need. We love hearing about your experiences and how you’ve made a difference in someone’s life.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who are eager to make an impact in the housing support field.
We think you need these skills to ace Housing Support Worker in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Support Worker. We want to see how you can meet the individual needs of users and support them in achieving their aspirations for independent living.
Showcase Your Empathy: In your written application, let us know about your experience in providing emotional and practical support. We’re looking for candidates who can demonstrate understanding and compassion towards those facing challenges like homelessness or mental health issues.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experiences and skills. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Change-IT Consulting Ltd
✨Know Your Stuff
Familiarise yourself with the key responsibilities outlined in the job description. Understand the specific needs of the users you'll be supporting, such as mental health and substance misuse. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Show Empathy and Understanding
During the interview, share examples from your past experiences where you've supported individuals facing challenges. Highlight your ability to listen and provide emotional support, as this is crucial for a Housing Support Worker. Remember, it's all about building trust and rapport with those you’ll be helping.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. Inquire about the team dynamics, the types of support plans they implement, or how they measure success in helping tenants achieve independence. This shows that you're proactive and genuinely interested in the role.
✨Demonstrate Team Spirit
Emphasise your ability to work collaboratively with colleagues and other professionals. Share instances where you've successfully worked in a team to achieve a common goal. This will reassure them that you can contribute positively to their team environment.
