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- Tasks: Coordinate and deliver exceptional meetings and conferences in a vibrant business centre.
- Company: Premium business centre in the heart of London with a focus on client satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for career growth.
- Why this job: Be the face of exciting events and make every meeting memorable for clients.
- Qualifications: Experience in hospitality or events, strong communication skills, and a customer-focused mindset.
- Other info: Join a diverse team and thrive in a fast-paced, dynamic environment.
The predicted salary is between 22000 - 30000 £ per year.
Location: City of London (Monument)
Salary: £26,500 + benefits
Working Pattern: On-site, Monday to Friday
My client is seeking a professional, service-driven Conference Co-ordinator to deliver exceptional meeting and conference experiences within a premium business centre environment in the heart of the City. This is a hands-on, highly active role based in and around meeting and conference spaces rather than behind a desk. You will be the first point of contact for internal clients, ensuring rooms are perfectly prepared, catering is delivered to a high standard, and every detail is handled with care and efficiency.
Working closely with the Conferencing Manager and wider centre team, you will play a key role in the smooth delivery of meetings and events while supporting revenue growth through excellent service and proactive upselling.
Key Responsibilities- Deliver seamless meeting and conference services from enquiry through to delivery
- Set up meeting rooms to client specifications, including furniture, AV and equipment
- Prepare, serve and clear refreshments and lunches to a high presentation standard
- Manage internal meeting room enquiries and ensure all bookings are accurately recorded
- Order catering and manage food and beverage preparation, including fresh and bought-in lunches
- Take payments and accurately log all services for invoicing and billing
- Maintain immaculate presentation and visual standards across all meeting spaces
- Act as a friendly, professional first point of contact for internal clients
- Support the Conferencing Manager with external accounts and repeat business
- Assist with marketing initiatives and revenue-generating activity
- Ensure compliance with health and safety, food safety and company procedures
- Support reception and wider centre operations when required
- Customer-focused with experience in hospitality, events, conferencing or client services
- Comfortable in a hands-on, fast-paced environment
- Confident communicator with a warm, professional approach
- Highly organised with strong attention to detail
- Able to juggle multiple meetings and priorities calmly and efficiently
- A team player who takes pride in delivering outstanding service
- Competent with Microsoft Office and basic systems
- Flexible, proactive and willing to support across the wider business centre
This is a fantastic opportunity for someone who enjoys being client-facing, takes pride in operational excellence and wants to build a career within premium meeting and conference environments.
To apply or find out more, submit your CV today or enquire in confidence.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences and strive to ensure every employee feels valued, respected and supported.
Conference Coordinator in London employer: Change Hospitality | B Corp™
Contact Detail:
Change Hospitality | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Coordinator in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the conference and events space. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality and client service shine through. Be yourself and let them see why you're the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Conference Coordinator in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your CV and cover letter. Remember, we’re looking for someone who’s not just qualified but also a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Conference Coordinator role. Highlight your relevant experience in hospitality and events, and how it aligns with the responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits without unnecessary fluff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Change Hospitality | B Corp™
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Conference Coordinator role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Conference Coordinator, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight situations where you went above and beyond to ensure client satisfaction, as this will demonstrate your commitment to excellence.
✨Prepare for Practical Scenarios
Expect to discuss how you would handle specific scenarios related to meeting and conference coordination. Think about how you would set up a room, manage catering, or deal with last-minute changes. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the types of events they host, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
