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For Companies At a Glance
- Tasks: Lead a team and manage high-profile client accounts in the events sector.
- Company: Join Change Hospitality, a B Corp™ certified agency with a vibrant culture.
- Benefits: Enjoy a performance-based bonus and one day of remote work each week.
- Why this job: Make an impact by driving growth and mentoring a dynamic team.
- Qualifications: Experience in account management and excellent communication skills required.
- Other info: Be part of a fast-paced environment with exciting career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid: 1 Day WFH, London
About the Role
Are you an experienced account manager looking for a role that blends client relationship management with event management? This is an exciting opportunity to take ownership of a portfolio of high-profile clients in the events sector, driving growth while mentoring a small team.
You’ll be responsible for managing key accounts, securing new business, and ensuring outstanding service delivery, all while contributing to strategic planning and the ongoing development of your team.
What You’ll Do
- Lead and manage a small team, providing coaching, guidance, and performance management.
- Own a portfolio of high-value client accounts, building long-term relationships and maximising growth opportunities.
- Develop strategic account plans, ensuring client needs are anticipated and met.
- Act as the primary point of contact for senior clients, managing expectations and resolving any issues efficiently.
- Support the sales process by identifying opportunities, pitching new solutions, and contributing to proposals.
- Monitor performance metrics, track revenue, and support business planning initiatives.
What We’re Looking For
- Proven experience in account management, preferably within events or agency.
- Amazing knowledge of the London venue scene.
- Excellent communication, negotiation, and relationship‑building skills.
- Commercially minded, target‑driven, and able to identify growth opportunities.
- Highly organised, with the ability to manage multiple accounts and priorities.
- A proactive, client‑focused approach with attention to detail and service excellence.
What’s On Offer
- Performance‑based bonus
- 1 day per week working from home
Senior Account Manager in England employer: Change Hospitality | B Corp™
Contact Detail:
Change Hospitality | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Senior Account Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with recruiters or during interviews, highlight your experience in account management and your knowledge of the London venue scene. Use specific examples to demonstrate how you've driven growth and built strong client relationships.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients, and think about how you can contribute to their success. Be ready to discuss your approach to managing key accounts and how you would support the sales process. Confidence is key!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in joining our team at Change Hospitality. Let’s make it happen!
We think you need these skills to ace Senior Account Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in account management and any relevant event management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client relationship management and your knowledge of the London venue scene. Let us know why you're the perfect fit for this role.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive growth and manage key accounts. Numbers speak volumes, so include metrics where possible to back up your claims!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Change Hospitality | B Corp™
✨Know Your Clients
Before the interview, research the agency's key clients and their past events. This will help you demonstrate your understanding of their needs and how you can contribute to their success. Be ready to discuss how you would manage and grow these accounts.
✨Showcase Your Leadership Skills
As a Senior Account Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and performance management. Highlight specific situations where your leadership made a difference.
✨Master the Venue Scene
Since knowledge of the London venue scene is crucial, brush up on popular venues and recent trends in the events industry. Be prepared to share your insights on how these venues can enhance client events and drive growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and client management abilities. Think of examples where you've resolved issues or identified growth opportunities, and be ready to explain your thought process and outcomes.
