At a Glance
- Tasks: Coordinate and deliver exceptional meetings and conferences in a vibrant business centre.
- Company: Premium business centre in the heart of London, focused on client satisfaction.
- Benefits: Competitive salary, benefits, and opportunities for career growth.
- Why this job: Be the face of exciting events and make every detail perfect for clients.
- Qualifications: Experience in hospitality or events, with strong communication and organisational skills.
- Other info: Join a diverse team committed to excellence and inclusivity.
The predicted salary is between 22000 - 30000 £ per year.
Location: City of London (Monument)
Salary: £26,500 + benefits
Working Pattern: On-site, Monday to Friday
My client is seeking a professional, service-driven Conference Co-ordinator to deliver exceptional meeting and conference experiences within a premium business centre environment in the heart of the City. This is a hands-on, highly active role based in and around meeting and conference spaces rather than behind a desk. You will be the first point of contact for internal clients, ensuring rooms are perfectly prepared, catering is delivered to a high standard, and every detail is handled with care and efficiency.
Working closely with the Conferencing Manager and wider centre team, you will play a key role in the smooth delivery of meetings and events while supporting revenue growth through excellent service and proactive upselling.
Key Responsibilities- Deliver seamless meeting and conference services from enquiry through to delivery
- Set up meeting rooms to client specifications, including furniture, AV and equipment
- Prepare, serve and clear refreshments and lunches to a high presentation standard
- Manage internal meeting room enquiries and ensure all bookings are accurately recorded
- Order catering and manage food and beverage preparation, including fresh and bought-in lunches
- Take payments and accurately log all services for invoicing and billing
- Maintain immaculate presentation and visual standards across all meeting spaces
- Act as a friendly, professional first point of contact for internal clients
- Support the Conferencing Manager with external accounts and repeat business
- Assist with marketing initiatives and revenue-generating activity
- Ensure compliance with health and safety, food safety and company procedures
- Support reception and wider centre operations when required
- Customer-focused with experience in hospitality, events, conferencing or client services
- Comfortable in a hands-on, fast-paced environment
- Confident communicator with a warm, professional approach
- Highly organised with strong attention to detail
- Able to juggle multiple meetings and priorities calmly and efficiently
- A team player who takes pride in delivering outstanding service
- Competent with Microsoft Office and basic systems
- Flexible, proactive and willing to support across the wider business centre
This is a fantastic opportunity for someone who enjoys being client-facing, takes pride in operational excellence and wants to build a career within premium meeting and conference environments.
To apply or find out more, submit your CV today or enquire in confidence.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences and strive to ensure every employee feels valued, respected and supported.
Conference Coordinator in City of London employer: Change Hospitality | B Corp™
Contact Detail:
Change Hospitality | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Coordinator in City of London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the conference and events sector. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for delivering exceptional service shine through.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows you're keen and professional, which is exactly what they want in a Conference Coordinator.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Conference Coordinator in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in hospitality and events. Focus on relevant skills and achievements that align with the Conference Coordinator role. This helps us see how you can contribute to our team right from the start!
Be Detail-Oriented: Pay attention to the details in your application. Spelling mistakes or formatting issues can give the wrong impression. We appreciate candidates who take the time to present their application professionally, just like we do with our conference spaces!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Change Hospitality | B Corp™
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Conference Coordinator role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share specific examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond for clients or resolved issues effectively.
✨Demonstrate Your Organisational Skills
The ability to juggle multiple meetings and priorities is crucial for a Conference Coordinator. During the interview, highlight your organisational strategies and tools you use to stay on top of tasks. You might even want to mention any software or systems you're familiar with that could be relevant.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or upcoming events. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.