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- Tasks: Coordinate and deliver exceptional meetings and conferences in a vibrant business centre.
- Company: Premium business centre in the heart of London, focused on client satisfaction.
- Benefits: Competitive salary, benefits, and opportunities for career growth.
- Why this job: Be the face of exciting events and make every detail perfect for clients.
- Qualifications: Experience in hospitality or events, strong communication, and organisational skills.
- Other info: Join a diverse team committed to excellence and inclusivity.
The predicted salary is between 21000 - 30000 £ per year.
Location: City of London (Monument)
Salary: £26,500 + benefits
Working Pattern: On-site, Monday to Friday
My client is seeking a professional, service-driven Conference Co-ordinator to deliver exceptional meeting and conference experiences within a premium business centre environment in the heart of the City. This is a hands-on, highly active role based in and around meeting and conference spaces rather than behind a desk. You will be the first point of contact for internal clients, ensuring rooms are perfectly prepared, catering is delivered to a high standard, and every detail is handled with care and efficiency.
Working closely with the Conferencing Manager and wider centre team, you will play a key role in the smooth delivery of meetings and events while supporting revenue growth through excellent service and proactive upselling.
Key Responsibilities- Deliver seamless meeting and conference services from enquiry through to delivery
- Set up meeting rooms to client specifications, including furniture, AV and equipment
- Prepare, serve and clear refreshments and lunches to a high presentation standard
- Manage internal meeting room enquiries and ensure all bookings are accurately recorded
- Order catering and manage food and beverage preparation, including fresh and bought-in lunches
- Take payments and accurately log all services for invoicing and billing
- Maintain immaculate presentation and visual standards across all meeting spaces
- Act as a friendly, professional first point of contact for internal clients
- Support the Conferencing Manager with external accounts and repeat business
- Assist with marketing initiatives and revenue-generating activity
- Ensure compliance with health and safety, food safety and company procedures
- Support reception and wider centre operations when required
- Customer-focused with experience in hospitality, events, conferencing or client services
- Comfortable in a hands-on, fast-paced environment
- Confident communicator with a warm, professional approach
- Highly organised with strong attention to detail
- Able to juggle multiple meetings and priorities calmly and efficiently
- A team player who takes pride in delivering outstanding service
- Competent with Microsoft Office and basic systems
- Flexible, proactive and willing to support across the wider business centre
This is a fantastic opportunity for someone who enjoys being client-facing, takes pride in operational excellence and wants to build a career within premium meeting and conference environments.
To apply or find out more, submit your CV today or enquire in confidence.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences and strive to ensure every employee feels valued, respected and supported.
Conference Coordinator in London employer: Change Hospitality | B CorpTM
Contact Detail:
Change Hospitality | B CorpTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Coordinator in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the conference and events sector. You never know who might have a lead on your dream job or can give you insider tips.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for delivering exceptional service shine through. A warm, professional approach goes a long way!
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t just wait for the application process. Reach out directly to the company through our website, express your interest, and ask about opportunities.
✨Tip Number 4
Prepare for interviews by researching the company and its culture. Think about how your skills in hospitality and client services can contribute to their success, and be ready to share specific examples from your experience.
We think you need these skills to ace Conference Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Conference Coordinator role. Highlight any relevant experience in hospitality, events, or client services to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering exceptional conference experiences and how your background makes you the ideal candidate for this hands-on role.
Showcase Your Organisational Skills: In your application, give examples of how you've successfully managed multiple tasks or events at once. We want to see that you can juggle priorities calmly and efficiently, just like you would in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Change Hospitality | B CorpTM
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Conference Coordinator. Familiarise yourself with the key tasks like setting up meeting rooms and managing catering. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be ready to share examples from your past experiences where you went above and beyond for clients. Highlight your ability to handle multiple priorities while maintaining a warm and professional approach.
✨Prepare for Practical Scenarios
Expect to be asked how you would handle specific situations, such as a last-minute change in a meeting setup or a catering issue. Think through these scenarios beforehand and be prepared to discuss your problem-solving strategies.
✨Dress the Part
As you'll be working in a premium business centre, it's important to present yourself professionally. Choose an outfit that reflects the environment and shows you take the opportunity seriously. First impressions matter!
