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- Tasks: Lead a team of volunteers to support service users and create meaningful opportunities.
- Company: Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: 25 days annual leave, wellness hours, career development, and great discounts.
- Other info: Join a supportive team and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by empowering volunteers and enhancing service user involvement.
- Qualifications: Experience in recruiting and managing volunteers, strong communication skills, and leadership abilities.
The predicted salary is between 35220 - 37184 £ per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options.
A fantastic opportunity has arisen to become a Volunteering Team Lead, building a peer network to support those who use our services in Waltham Forest and the provision of highly skilled and well-trained peer mentors and volunteers.
Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our people by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.
Where: Waltham Forest
Hours: Part Time, 22.5 per week dependant on experience (based on full time hours, pro rata for part time hours)
Contract: Permanent
Responsibilities
Volunteers play a vital role in all the work we do. Our volunteers are an integral part of our service teams, and contribute in a wide variety of ways; they provide vital support to people who use our services, our staff teams and bring a variety of talents, skills, wisdom and experience. The Volunteering Team Lead role is essential in developing a strong volunteering offer within our services. You will be responsible for:
- Working in collaboration with service manager and staff team in order to identify meaningful opportunities for volunteers
- Creating and supporting a positive culture of volunteering within the service
- Recruit, train and coordinate volunteers
- Supporting the welfare and wellbeing of volunteers
- Developing internal and external links in order to attract volunteers
- To deliver and assess accredited and regulated training in order to support the development of volunteers; working within the framework of our Awarding Body
- Training colleagues in how to support and supervise volunteers, providing direct line-management supervision when required
- Investigate and resolve volunteer conduct matters when they arise
- Leading on service user involvement, facilitating conversations between service users and decision makers within the service
- Lead on service user involvement, working collaboratively with the team to promote meaningful service user involvement within the service. This includes facilitating the production of regular service user bulletins
About you:
- Experienced in recruiting, training and managing volunteers
- Aware of the challenges faced by the people using our services
- Experienced in delivering learning and training to others
- Accomplished written and verbal skills and a high degree of IT competency
- Capable, committed, and influential leader
- Experience of promoting the voice of service users
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Service User Involvement and Volunteering Lead in Walthamstow employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service User Involvement and Volunteering Lead in Walthamstow
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and their values. When you understand what they stand for, you can tailor your approach and show how you align with their mission during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to volunteering and service user involvement. Think of examples from your past that demonstrate your skills and experience in these areas.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested and helps us keep track of your application. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Service User Involvement and Volunteering Lead in Walthamstow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you align with our core values of being open, compassionate, and bold!
Showcase Your Experience: Highlight your experience in recruiting, training, and managing volunteers. We’re looking for someone who understands the challenges faced by our service users, so share relevant examples that demonstrate your capability.
Be Clear and Concise: When writing your supporting statement, keep it clear and to the point. Use straightforward language to convey your thoughts, as we appreciate well-structured applications that are easy to read.
Apply Directly Through Our Website: Remember, we only accept direct applications for this role. So, head over to our website and submit your application there. We can’t wait to hear from you!
How to prepare for a job interview at Change Grow Live
✨Know the Values
Familiarise yourself with Change Grow Live's core values: 'Be open, be compassionate, and be bold'. Think of examples from your past experiences that demonstrate how you embody these values. This will show your alignment with their mission and culture.
✨Highlight Volunteer Experience
Since the role focuses on volunteering, prepare to discuss your previous experience in recruiting, training, and managing volunteers. Be ready to share specific stories that illustrate your ability to create a positive culture of volunteering.
✨Showcase Communication Skills
As an accomplished communicator, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've facilitated conversations between service users and decision-makers, as this is crucial for the role.
✨Prepare Questions
Have thoughtful questions ready about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to their mission. Ask about their current volunteer programmes or how they measure the impact of service user involvement.