At a Glance
- Tasks: Welcome and support individuals on their recovery journey with empathy and kindness.
- Company: Join Change Grow Live, a community-focused organisation making a real difference.
- Benefits: Gain valuable experience, training, and references while making a positive impact.
- Other info: Training provided; must be 18+ and available for mandatory sessions.
- Why this job: Be part of a supportive team and help create a welcoming space for change.
- Qualifications: No special qualifications needed, just a passion for helping others.
Make a difference in your community. Start someone’s recovery journey with a warm welcome.
What We’re Looking For
- Good communication and interpersonal skills
- A friendly, approachable, and empathetic manner
- Reliability and commitment to volunteering
- Respect for confidentiality and professional boundaries
- An interest in supporting people affected by substance misuse
What You’ll Gain
- Valuable experience within health and social care services
- Opportunities to develop communication and support skills
- Ongoing training and support from our team
- A chance to make a meaningful impact in people’s recovery journeys
- Volunteer references and personal development opportunities
Join us and help create a welcoming space where positive change can begin.
Responsibilities
- Provide a warm and non-judgemental welcome to service users and visitors
- Support individuals as they arrive for appointments or drop-in sessions
- Help maintain a calm, safe, and inclusive reception/waiting area
- Signpost individuals to the appropriate staff or services
- Offer reassurance and a listening ear where appropriate
- Assist staff with light administrative or engagement tasks (if required)
Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users. Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you’re kind, open-minded and passionate about supporting people. Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved.
Training Dates
Attendance on training dates is an essential part for the volunteer role, please check training dates and your availability to attend all training sessions, all training is QLS accredited.
- Mandatory Volunteer induction training P1 14th July 2026 and P2 15th July 2026 10am-4pm
- Mandatory Boundaries/Confidentiality training 24th July 2026 10am-4pm
- Required Drug awareness training 24th July 2026 10am-3pm
- Required Harm reduction training 28th July 2026 10am-3pm
- Required Alcohol awareness training 29th July 2026 10am-3pm
Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Volunteer Meet and Greet Worker employer: Change Grow Live
At Change Grow Live, we pride ourselves on fostering a supportive and inclusive work culture where every volunteer is valued for their unique contributions. Located in a community-focused environment, we offer ongoing training and personal development opportunities that empower our volunteers to make a meaningful impact in the lives of those affected by substance misuse. Join us to be part of a compassionate team dedicated to creating positive change and supporting individuals on their recovery journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Meet and Greet Worker
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Change Grow Live. Understand their mission and values so you can show how your passion aligns with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 2
Practice your communication skills! Since this role is all about being friendly and approachable, try role-playing common scenarios with a friend. This will help you feel more confident in providing that warm welcome and support to service users.
✨Tip Number 3
Be ready to share your experiences! Think about times when you've helped others or been part of a team. These stories can really highlight your interpersonal skills and commitment to volunteering, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us in creating a welcoming space for those on their recovery journey.
We think you need these skills to ace Volunteer Meet and Greet Worker
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re looking for someone who’s empathetic and passionate about making a difference.
Highlight Relevant Skills:Make sure to mention any communication or interpersonal skills you have. If you've had experience in similar roles or volunteering, share those stories! We love hearing how you can contribute to creating a welcoming space for our service users.
Show Your Commitment:We value reliability and commitment, so be sure to express your dedication to volunteering. Mention your availability for training dates and how you plan to support our mission. This shows us that you’re serious about making a positive impact!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this rewarding journey. Plus, it makes it easier for us to keep track of all the amazing applicants like you!
How to prepare for a job interview at Change Grow Live
✨Show Your Empathy
As a Volunteer Meet and Greet Worker, it's crucial to demonstrate your empathetic nature. Share examples from your past experiences where you've supported someone in need or created a welcoming environment. This will show that you understand the importance of kindness and approachability.
✨Know the Organisation
Familiarise yourself with Change Grow Live and its mission. Understanding their values and the impact they have on the community will help you align your answers with what they’re looking for. It also shows your genuine interest in the role and the organisation.
✨Practice Active Listening
During the interview, practice active listening. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions and ask clarifying questions if needed. This skill is vital for the role, as you'll be supporting individuals who may need reassurance.
✨Be Prepared for Scenario Questions
Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think about how you would handle various situations, such as dealing with a distressed service user or maintaining confidentiality. Prepare specific examples to illustrate your thought process and actions.
