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- Tasks: Be the friendly face of STAR, helping visitors and coordinating support.
- Company: Join STAR, a community-focused organisation in East Sussex dedicated to personal growth.
- Benefits: Gain valuable experience, enhance your skills, and make a real difference in people's lives.
- Why this job: Empower others while developing your own interpersonal skills in a supportive environment.
- Qualifications: Must be 18 or older; no prior experience required, just a passion for helping others.
- Other info: This role requires a DBS check for safety and security.
At STAR in our East Sussex hubs, you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Your role as receptionist/duty support is to be the first point of contact within the service, greeting all our visitors promptly in a friendly and courteous manner.
Duties for the post include:
- Dealing with initial queries
- Coordinating appointments
- Sign-posting to support available within the service and the community
Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
If you have any questions on this opportunity that you would like to talk through, please contact us using the below details:
Heidi White | heidi.white@cgl.org.uk | 07500801729
Volunteer Duty Support employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Duty Support
✨Tip Number 1
Familiarise yourself with the services offered at STAR and the community resources available. This knowledge will help you confidently sign-post visitors and answer their queries effectively.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. Being the first point of contact means you need to be approachable and friendly, so honing these skills is essential.
✨Tip Number 3
Network with current or past volunteers at STAR to gain insights into their experiences. They can provide valuable tips on what to expect and how to excel in the role.
✨Tip Number 4
Be prepared to discuss your motivation for volunteering and how you can contribute to the team during any informal chats or interviews. Showing genuine passion for helping others will set you apart.
We think you need these skills to ace Volunteer Duty Support
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Volunteer Duty Support position. Understand the responsibilities and requirements, as this will help you tailor your application effectively.
Craft a Personal Statement: Write a personal statement that highlights your motivation for applying. Explain why you want to support individuals in changing their lives and how your skills align with the role's responsibilities.
Highlight Relevant Experience: Include any previous volunteer work or experience in customer service roles. Emphasise your ability to communicate effectively and handle queries, as these are key aspects of the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Change Grow Live
✨Show Your Passion for Helping Others
Make sure to express your enthusiasm for supporting individuals in their personal growth. Share any relevant experiences where you've made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
As the first point of contact, it's crucial to showcase your ability to communicate effectively. Practice active listening and be prepared to discuss how you would handle various queries or concerns from visitors.
✨Familiarise Yourself with Local Resources
Research the support services available within the community and be ready to discuss how you would sign-post visitors to these resources. This shows initiative and a commitment to helping others find the right support.
✨Prepare for DBS Check Questions
Since this role requires a Disclosure and Barring Service check, be prepared to answer questions about your background. Be honest and transparent, as this will build trust with the interviewers.
