Team Leader

Team Leader

Hatfield Full-Time 29200 - 29600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting individuals on their recovery journey from substance misuse.
  • Company: Join Change Grow Live, a caring organisation dedicated to helping people transform their lives.
  • Benefits: Enjoy 25 days holiday, wellness hours, and discounts on shopping and entertainment.
  • Why this job: Make a real difference in people's lives while working in a supportive and empowering environment.
  • Qualifications: Degree level education or equivalent experience in health and social care leadership required.
  • Other info: Full UK driving license needed; role not eligible for visa sponsorship.

The predicted salary is between 29200 - 29600 £ per year.

Overview

Are you ready to lead with purpose and make a real impact in young people’s lives?

At Change Grow Live, we believe in being open, compassionate, and bold — and we’re looking for a dynamic Team Leader to bring those values to life in our Children & Families Team. The post holder will be responsible for the operational management of the services ‘Hidden Harm’ team who support children and young people affected by parental substance misuse.

You’ll be at the heart of shaping a responsive, innovative service across Hertfordshire, empowering young people and their families to overcome challenges and thrive. This is your chance to lead a passionate team, drive service excellence, and help build brighter futures.

We are looking for a confident leader with experience in children’s services or substance misuse apply now and help us shape a future where every young person feels supported, safe, and heard.

Where: Hertfordshire

When: We\’re looking for the right person to join our team on a fixed term contract until the end of March 2027

Part Time Hours: 22.5 per week

Full Time Salary Range: £35,220.59 – £37,184.91 + Outer Fringe allowance £694.25 (Pro-Rata)

*Please note: Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and payments will be pro‑rata based on contracted hours.

Responsibilities

About the role:

  • Under the supervision of CGL’s Cluster Manager, you will lead the delivery of services that empower Children, Young People, and their Families to overcome issues around substance misuse.
  • The post holder will provide line management to practitioners within the service and will be responsible for the operational management and strategic development of the service.
  • They will always maintain high professional standards and ensure a Young Person focused approach in all aspects of delivery with the aim of reducing harm and promoting resilience.
  • They will lead by example in creating a professional and young persons focused team culture focused on excellent service delivery.
  • The post holder will ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
  • You will support the Cluster Manager in the continual development and improvement of service delivery.
  • You will develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
  • The Post Holder must have a valid UK Driving License and access to a car in order to work flexibly at various operational sites as required.

About you:

  • Experience of working with children and young people experiencing difficulties around Substance misuse.
  • Knowledge of the issues facing children, young people and their families affected by substance misuse.
  • Excellent knowledge of drugs and alcohol and their effects.
  • Line management experience including the delivery of reflective practice.
  • The ability to lead, empower and motivate a team.
  • Excellent knowledge of safeguarding policies and practices relating to children and young people and experience of embedding these operationally.
  • The ability to foster new partnerships and to maintain positive relationships with partner agencies.
  • Knowledge of a range of psychosocial and evidence‑based interventions around substance misuse.
  • Knowledge and understanding around the ‘Hidden Harm’ agenda.
  • Knowledge and experience of community‑based support/outreach practices.
  • Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
  • Communicate confidently and effectively, verbally and in writing.
  • Respond flexibly to the demands of the post.
  • The ability to keep calm under pressure.
  • Show commitment to facilitating positive outcomes for young people and their families.

What we will give to you:

  • 25 days holiday (+ bank holidays) rising by 1 day for each year’s service “Capped at 30 days”
  • Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
  • Contributory pension scheme
  • A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
  • A friendly and supportive team
  • Training, career development & progression opportunities
  • Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 31 to 33 (£35,220.59 – £37,184.90)

ILW / OLW / Fringe

Outer Fringe (£694.25)

Interview Date

23/1/2026

Closing Date

15/2/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jennie Woodwards | jennie.woodwards@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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Team Leader employer: Change Grow Live

Change Grow Live is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the community. With a supportive work culture, generous benefits including 25 days of holiday plus bank holidays, and a commitment to employee growth through training and career progression opportunities, you will be empowered to lead a dedicated team in Hertfordshire. Join us in creating positive change for individuals facing complex challenges, all within a friendly and collaborative environment.
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Contact Detail:

Change Grow Live Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

Tip Number 1

Familiarise yourself with the specific challenges faced by individuals with substance misuse issues. Understanding their journey will help you connect better with the team and demonstrate your commitment to the role.

Tip Number 2

Showcase your leadership experience by preparing examples of how you've successfully managed teams in the past. Highlight any innovative approaches you've taken to empower staff and improve service user outcomes.

Tip Number 3

Research Change Grow Live's values and mission. Be ready to discuss how your personal values align with theirs, as this will show that you're not just looking for a job, but are genuinely interested in making a difference.

Tip Number 4

Prepare thoughtful questions about the role and the team dynamics. This demonstrates your interest in the position and helps you assess if it's the right fit for you, while also showcasing your proactive approach.

We think you need these skills to ace Team Leader

Team Leadership
Operational Management
Performance Management
Supervision and Appraisal
Knowledge of Substance Misuse
Understanding of Complex Needs
Safeguarding Practices
Excellent Communication Skills
MS Office Proficiency
Recruitment and Induction
Empowerment and Motivational Skills
Problem-Solving Skills
Training and Development
Adaptability
Emotional Intelligence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Highlight your leadership experience and knowledge of substance misuse, as these are key aspects of the role.

Showcase Relevant Experience: In your supporting statement, provide concrete examples of your past experiences that demonstrate your ability to manage teams and support individuals with complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure you showcase these in your application. Consider including examples of how you've effectively communicated with team members or service users in previous roles.

Highlight Your Values: Change Grow Live values driven individuals, so make sure to express your personal values and how they align with the organisation's mission. Discuss your commitment to empowering others and promoting positive outcomes for service users.

How to prepare for a job interview at Change Grow Live

Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to supervision, performance management, and empowering staff.

Understand Substance Misuse Issues

Make sure you have a solid understanding of the challenges faced by individuals with substance misuse issues. Be ready to discuss your experience working with this demographic and how you can support your team in helping them.

Highlight Your Communication Skills

Excellent verbal and written communication skills are essential for this role. Prepare to showcase your ability to communicate effectively with both your team and service users, perhaps by sharing specific instances where your communication made a difference.

Familiarise Yourself with Relevant Legislation

Knowledge of current legislation surrounding children, young people, and safeguarding practices is vital. Brush up on these topics before your interview so you can confidently discuss how you would ensure compliance within your team.

Team Leader
Change Grow Live
Location: Hatfield

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