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- Tasks: Engage with rough sleepers, providing support and resources for recovery and reintegration.
- Company: Change Grow Live is dedicated to improving lives through integrated homelessness services in Newham.
- Benefits: Enjoy 25 days holiday, wellness hours, discounts, and career development opportunities.
- Why this job: Make a real impact in your community while working in a supportive and friendly team.
- Qualifications: Strong understanding of substance misuse and excellent communication skills are essential.
- Other info: This role is part-time and offers £19.85 per hour, with no visa sponsorship available.
Overview
Street Outreach Team Worker (homelessness services) at Change Grow Live delivers an integrated rough sleeper support service in Newham, providing a wide range of initiatives to ensure the best possible outcomes for people experiencing rough sleeping in Newham. A fantastic, new opportunity has arisen to become an Outreach Caseworker, assertively engaging with individuals who are rough sleeping. We are looking to recruit a passionate and motivated Outreach Caseworker to the team. Working in partnership with trusted local providers, the integrated rough sleeper support service provides outreach work, social care navigation, housing first services, accommodation, move-on support, a day centre, immigration advice and education, training and employment opportunities.
Location Newham
Sessional Hours 0
Sessional Salary £19.85 per hour
Responsibilities
- Providing screening, assessment, and recovery planning and onward referral
- Reducing drug and alcohol related harm to service users and the wider community
- Promoting carer, service user and community involvement
- Providing advocacy for access to partnership services
- Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives promoting recovery, resilience, peer support and self-determination
- Identifying and establishing contact with rough sleepers working within protocols to rapidly assist service users through street outreach shifts at a variety of times and locations
- Identifying and establishing contact with entrenched rough sleepers, including those unwilling to engage with services, providing assertive outreach
- Assisting homeless service users to be discharged from hospital at an appropriate time by moving them into appropriate accommodation as quickly as possible
- Working closely with drug and alcohol teams to ensure that substance misusers and problem drinkers are able to access treatment
- Working with Mental Health Agencies to ensure that where appropriate, service users have access to address their mental health issues
About you
- Strong understanding of substance misuse issues and experience of working within a similar field
- Understanding of the needs of people who are rough sleeping and/or begging
- Excellent verbal and written communication with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills
- Good working knowledge of mental health interventions, services, and good practice
- Supportive team player with strong interpersonal skills and ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
- Ability to manage change in a way that prioritises the needs of service users
- Excellent communication, negotiation and advocacy skills
- Understanding of information governance processes and commitment to safeguarding
- Willingness to learn and contribute to the learning and development of others
What we will give to you
- 25 days holiday (+ bank holidays) rising by 1 day for each year’s service (capped at 30 days)
- Paid wellness hour each week with a Wellness hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits including discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme and receive £250 in vouchers if the candidate is successful
Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Direct applications only — we will not be engaging agencies for this vacancy.
£19.85/Hr. N/A – Outside London Weighting Area
Application deadlines: 18/9/2025, 10/9/2025
Contact: Simon Bennett | simon.bennett@cgl.org.uk | 07778 721412
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Administrative
Industries
- Hospitals and Health Care
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Street Outreach Team Worker (homelessness services) employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Street Outreach Team Worker (homelessness services)
✨Tip Number 1
Familiarise yourself with the local homelessness services in Newham. Understanding the specific challenges faced by rough sleepers in this area will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in homelessness services or outreach roles. Attend local community events or workshops to connect with others in the field, as they may provide valuable insights or even refer you to opportunities.
✨Tip Number 3
Stay updated on current issues related to homelessness and substance misuse. Being knowledgeable about recent developments and statistics can help you articulate your understanding of the role's challenges and show your passion for making a difference.
✨Tip Number 4
Prepare to discuss your interpersonal skills and experiences in engaging with vulnerable populations. Think of specific examples where you've successfully built rapport or advocated for someone, as these stories can highlight your suitability for the Outreach Caseworker position.
We think you need these skills to ace Street Outreach Team Worker (homelessness services)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Street Outreach Team Worker position. Familiarise yourself with the specific challenges faced by rough sleepers and the services provided by Change Grow Live.
Tailor Your CV: Customise your CV to highlight relevant experience in homelessness services, substance misuse, and mental health interventions. Emphasise your communication skills and any previous outreach work to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those experiencing homelessness. Use specific examples from your past experiences to illustrate how you meet the job requirements and how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this field.
How to prepare for a job interview at Change Grow Live
✨Show Your Passion for the Cause
Make sure to express your genuine passion for helping those experiencing homelessness. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.
✨Demonstrate Your Understanding of Substance Misuse
Given the role's focus on substance misuse issues, be prepared to discuss your knowledge and experience in this area. Highlight any relevant training or past roles where you've supported individuals dealing with these challenges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of examples where you've had to engage with difficult clients or navigate complex social care systems, and be ready to explain your approach.
✨Highlight Your Teamwork Skills
This role requires collaboration with various professionals and agencies. Be sure to provide examples of how you've successfully worked in a team setting, showcasing your interpersonal skills and ability to build partnerships.