At a Glance
- Tasks: Be the friendly face of STAR, helping visitors and coordinating support.
- Company: Join a community-focused organisation dedicated to personal growth.
- Benefits: Gain valuable experience, enhance your skills, and make a difference.
- Other info: Opportunity for personal growth in a supportive environment.
- Why this job: Empower others while developing your own interpersonal and organisational skills.
- Qualifications: Must be 18+ and ready to engage with diverse individuals.
At STAR in our East Sussex hubs, you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Your role as receptionist/duty support is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include:
- Dealing with initial queries
- Coordinating appointments
- Sign‑posting to support available within the service and the community
We require that you be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Volunteer Front Desk & Visitor Support in St Leonards employer: Change Grow Live
At STAR, we pride ourselves on fostering a supportive and inclusive work culture that empowers our volunteers to make a meaningful impact in the lives of others. Located in the heart of East Sussex, our hubs offer a vibrant community atmosphere where you can develop your skills, gain valuable experience, and contribute to transformative change. With opportunities for personal growth and a commitment to recognising the contributions of our team, STAR is an excellent place for those looking to engage in rewarding volunteer work.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Front Desk & Visitor Support in St Leonards
✨Tip Number 1
Make sure to research STAR and understand their mission. When you know what they stand for, you can tailor your approach and show how your values align with theirs during any conversations.
✨Tip Number 2
Practice your greeting and initial responses. As the first point of contact, being friendly and courteous is key. Role-play with a friend to get comfortable with how you’ll interact with visitors.
✨Tip Number 3
Network with current volunteers or staff if possible. They can provide insider tips on what to expect and how to excel in your role, plus it shows your genuine interest in the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at STAR.
We think you need these skills to ace Volunteer Front Desk & Visitor Support in St Leonards
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with the role. We love seeing how you can contribute to our mission of supporting individuals in their journey.
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if it helps to organise your thoughts better.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research STAR and its mission. Understanding their values and the impact they have on the community will help you connect your personal motivations with their goals.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone for visitors. Practice a warm and friendly introduction that reflects your enthusiasm for helping others. This will show your potential employers that you’re ready to create a welcoming environment.
✨Prepare for Common Questions
Think about questions related to customer service and support roles. Be ready to discuss how you would handle difficult situations or queries from visitors. Use examples from past experiences to demonstrate your problem-solving skills.
✨Show Your Passion for Helping Others
In this role, your ability to support and guide individuals is key. Share your motivations for wanting to volunteer and how you believe you can make a difference in people's lives. Authenticity goes a long way in interviews!
