At a Glance
- Tasks: Engage and support rough sleepers, ensuring they access the right treatment and care.
- Company: Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: Wellness support, extensive training, 25 days annual leave, and discounts on various services.
- Other info: Join a supportive team that values your contributions and offers career growth opportunities.
- Why this job: Make a real impact by helping individuals change their lives and reconnect with their communities.
- Qualifications: Experience in outreach, understanding of homelessness, and strong communication skills.
The predicted salary is between 28557 - 32802 £ per year.
A fantastic, new opportunity has arisen to join our team and become a Homelessness Outreach Worker, supporting rough sleeping individuals throughout their treatment journey. Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Homeless Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
Where: St. Helens
Hours: Full Time, 37.5 per week
Contract Type: Permanent
Responsibilities
- Conduct street outreach across varied times and locations to identify, engage and support people sleeping rough.
- Provide assertive outreach to entrenched rough sleepers, including those reluctant to engage with services.
- Support homeless service users with timely hospital discharge into suitable accommodation.
- Work closely with drug, alcohol and mental health services to ensure access to appropriate treatment and support.
- Use recognised approaches, including Motivational Interviewing, to support service users in addressing substance misuse.
- Prevent new rough sleeping where possible and support individuals to reconnect with their home communities.
- Liaise with Housing Strategy Teams and supported housing providers to maximise accommodation opportunities.
- Participate in case conferences, street counts and partnership working, ensuring effective information sharing and delivery of action plans.
- Work flexible shift patterns, including unsociable hours and severe weather conditions, to maximise engagement with service users.
About you:
- Understanding of the needs of people who are rough sleeping, begging, or experiencing multiple and complex needs.
- Strong knowledge of substance misuse, alcohol misuse and/or mental health support.
- Experience of multi-agency working, partnership collaboration and facilitating professional meetings.
- Commitment to strength-based approaches, professional boundaries and safeguarding vulnerable adults and children.
- Good administrative, recording, reporting and IT skills, including Microsoft Office.
- Knowledge of supported housing services.
- Excellent communication, negotiation and advocacy skills.
- Ability to build effective relationships with statutory and voluntary services.
- Confident working independently and as part of a team.
- Ability to engage patiently and professionally with challenging or non-engaging clients.
- Ability to reflect on and evaluate interventions and service delivery.
- Flexible approach to working unsociable hours when required.
What We Offer
- Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
- We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
- Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
- Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
- Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
- Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
- Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Outreach Worker in St Helens employer: Change Grow Live
Change Grow Live is an exceptional employer, offering a supportive and compassionate work culture that prioritises the well-being of both employees and service users. Located in Bromley, this role provides meaningful opportunities for personal and professional growth, with a focus on making a positive impact in the community. Employees benefit from a competitive salary, generous leave, and the chance to collaborate with dedicated professionals in the field of recovery support.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Worker in St Helens
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Change Grow Live.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Change Grow Live!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Change Grow Live, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Change Grow Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Outreach Worker in St Helens
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Change Grow Live:Before hitting send, make sure to tailor your application specifically to Change Grow Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Change Grow Live
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
