At a Glance
- Tasks: Welcome and support individuals on their recovery journey with compassion and empathy.
- Company: Join Change Grow Live, a community-focused organisation making a real difference.
- Benefits: Gain valuable experience, training, and references while helping others.
- Other info: Training provided, and everyone is welcome to apply!
- Why this job: Be the friendly face that helps people feel safe and supported.
- Qualifications: No special qualifications needed, just kindness and a passion for helping others.
Make a difference in your community. Start someone’s recovery journey with a warm welcome. We are looking for a friendly, compassionate, and reliable Volunteer Meet & Greet Worker to join our substance misuse service. This role is vital in creating a safe and supportive first point of contact for individuals accessing our service, helping them feel welcomed, respected, and encouraged.
What We’re Looking For
- Good communication and interpersonal skills
- A friendly, approachable, and empathetic manner
- Reliability and commitment to volunteering
- Respect for confidentiality and professional boundaries
- An interest in supporting people affected by substance misuse
What You’ll Gain
- Valuable experience within health and social care services
- Opportunities to develop communication and support skills
- Ongoing training and support from our team
- A chance to make a meaningful impact in people’s recovery journeys
- Volunteer references and personal development opportunities
Join us and help create a welcoming space where positive change can begin.
Responsibilities
- Provide a warm and non-judgemental welcome to service users and visitors
- Support individuals as they arrive for appointments or drop-in sessions
- Help maintain a calm, safe, and inclusive reception/waiting area
- Signpost individuals to the appropriate staff or services
- Offer reassurance and a listening ear where appropriate
- Assist staff with light administrative or engagement tasks (if required)
Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users. Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people. Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved.
Training Dates: Attendance on training dates is an essential part for the volunteer role, please check training dates and your availability to attend all training sessions, all training is QLS accredited.
- Mandatory: Volunteer induction training P1 14th July 2026 and P2: 15th July 2026 10am-4pm
- Mandatory: Boundaries/Confidentiality training 24th July 2026 10am-4pm
- Required: Drug awareness training 24th July 2026 10am-3pm
- Required: Harm reduction training 28th July 2026 10am-3pm
- Required: Alcohol awareness training 29th July 2026 10am-3pm
Closing Date: 22/6/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Paddy Smith | Paddy.Smith@cgl.org.uk | 07786 555 290
Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Volunteer Meet and Greet Worker in Southport employer: Change Grow Live
At Change Grow Live, we pride ourselves on being an exceptional employer that values the contributions of our volunteers. Our welcoming and inclusive work culture fosters personal growth and development, providing ongoing training and support to help you make a meaningful impact in the lives of those affected by substance misuse. Join us in creating a safe space for recovery, where your kindness and compassion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Meet and Greet Worker in Southport
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Change Grow Live. Understanding their mission and values will help you connect with them and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role is all about being friendly and approachable, try role-playing with a friend or family member. This will help you feel more confident when meeting service users and answering any questions they might have.
✨Tip Number 3
Be yourself! Authenticity goes a long way in creating a welcoming environment. Share your passion for helping others and let your personality shine through during your interactions.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started on your volunteering journey with us. Plus, it shows that you’re proactive and ready to jump in and make a positive impact.
We think you need these skills to ace Volunteer Meet and Greet Worker in Southport
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and compassionate side.
Tailor Your Application:Make sure to highlight your communication skills and any relevant experience in your application. We’re looking for those who can create a welcoming environment, so share examples that showcase your empathy and approachability.
Check Your Availability:Before you apply, double-check that you can attend all the mandatory training sessions. We need reliable volunteers, and being available for training shows your commitment to the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Change Grow Live
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Volunteer Meet and Greet Worker. Familiarise yourself with the key skills required, such as good communication and empathy. This will help you demonstrate your suitability for the role.
✨Showcase Your Compassion
During the interview, be ready to share examples of how you've shown kindness and support in previous situations. Whether it's through volunteering or personal experiences, showing your compassionate side will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training process or how the team supports volunteers. It shows your genuine interest in the role and helps you gauge if the organisation is the right fit for you.
✨Be Yourself
Authenticity is key! The organisation values individuals who are open-minded and passionate about supporting others. Don’t be afraid to let your personality shine through during the interview; it’s all about creating a welcoming atmosphere.
