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- Tasks: Be the first point of contact and provide essential admin support to our dedicated team.
- Company: Join Change Grow Live, a charity focused on empowering individuals to change their lives.
- Benefits: Enjoy 25 days holiday, competitive salary, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Strong IT skills, good communication, and a willingness to work as part of a team.
- Other info: Flexible working across sites with excellent career growth potential.
The predicted salary is between 22000 - 30000 £ per year.
Change Grow Live are a charity dedicated to helping our Service Users by offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for an Administrator to join our Manchester service. Our Administrator team at Change Grow Live Sefton plays an integral part in supporting the team, providing administrative and clerical support to enable them to focus on delivering our services and ensure service users receive the help and support they need to achieve their goals. Acting as the first point of contact, our Admin team are the face of our service, speaking with service users face to face and via the telephone, and are non-judgemental, empathetic, and keen to make a real difference to people’s lives.
Where: Sefton
Hours: Full time, 37.5 hours per week
Salary: £25,077.00 (based on full time working hours, pro rata if part time)
Contract Type: Fixed Term for 6 months from start date
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
About the role:
- Be the first point of contact within the service
- Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
- Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
- Complete effective processing of correspondence/data entry as required
- Minute take at partnership and clinical meetings as required
- Collate, monitor, and report data/information and statistics as required
- Carry out photocopying as required
- Ensure that all admin, record-keeping, and communication within the project are maintained
- Support team with incoming online and professional referrals
About you:
- Knowledge of general office procedures
- IT literacy including proficiency in word processing, Excel spreadsheets and other MS applications
- Good interpersonal skills and a willingness to work flexibly as part of a team
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
- Confident and effective communication skills, both verbally and in writing and solid numeric skills
- Excellent organisational and time management skills
- Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
- Be flexible to work across operational sites as required
- Minute taking experience would be an advantage
What we will give to you:
25 days holiday (+
Administrator in Southport employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Southport
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. This will help you get comfortable with common questions and allow you to showcase your skills confidently.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Change Grow Live, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Follow up after interviews! Send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator in Southport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how you connect with our core values of being open, compassionate, and bold. Share personal experiences that highlight your commitment to making a difference!
Tailor Your CV: Make sure your CV is tailored specifically for the Administrator role. Highlight relevant skills like IT literacy and organisational abilities. We love seeing how your past experiences align with what we do at Change Grow Live!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the skills needed for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Change Grow Live!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Skills
As an Administrator, you'll need strong organisational and IT skills. Be prepared to discuss specific examples from your past experiences where you've demonstrated these abilities. Think about times when you managed multiple tasks or improved a process – these stories will make you stand out.
✨Practice Empathy
Since the role involves interacting with service users, it's crucial to convey empathy and understanding during your interview. Prepare to discuss how you would handle sensitive situations and demonstrate your ability to be non-judgemental and compassionate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the team.
