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- Tasks: Lead a team of volunteers to support service users and enhance their experiences.
- Company: Join Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, wellness hours, and a contributory pension scheme.
- Why this job: Make a real impact by empowering volunteers and advocating for service users.
- Qualifications: Experience in volunteer management and strong communication skills required.
- Other info: Dynamic role with opportunities for training and career development.
The predicted salary is between 29000 - 31000 £ per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options.
A fantastic opportunity has arisen to become a Volunteering Team Lead, building a peer network to support those who use our services in Waltham Forest and the provision of highly skilled and well-trained peer mentors and volunteers. Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our people by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.
Where: Waltham Forest
Hours: Part Time, 22.5 per week
Full Time Salary: £35,220.59 - £37,184.91 dependent on experience (based on full time hours, pro rata for part time hours)
Contract: Permanent
Responsibilities:
- Working in collaboration with service manager and staff team in order to identify meaningful opportunities for volunteers
- Creating and supporting a positive culture of volunteering within the service
- Recruit, train and coordinate volunteers
- Supporting the welfare and wellbeing of volunteers
- Developing internal and external links in order to attract volunteers
- To deliver and assess accredited and regulated training in order to support the development of volunteers; working within the framework of our Awarding Body
- Training colleagues in how to support and supervise volunteers, providing direct line-management supervision when required
- Investigate and resolve volunteer conduct matters when they arise
- Leading on service user involvement, facilitating conversations between service users and decision makers within the service
- Lead on service user involvement, working collaboratively with the team to promote meaningful service user involvement within the service. This includes facilitating the production of regular service user bulletins
About you:
- Experienced in recruiting, training and managing volunteers
- Aware of the challenges faced by the people using our services
- Experienced in delivering learning and training to others
- Accomplished written and verbal skills and a high degree of IT competency
- Capable, committed, and influential leader
- Experience of promoting the voice of service users
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you will receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits including discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Service User Involvement and Volunteer Lead employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service User Involvement and Volunteer Lead
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and understand their values. When you chat with them, drop in how your personal beliefs align with theirs. It shows you're genuinely interested and a good fit!
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. Plus, it could give you some insider info that’ll help you stand out.
✨Tip Number 3
Prepare for the interview by thinking of examples from your past that showcase your skills in recruiting and managing volunteers. Use the STAR method (Situation, Task, Action, Result) to structure your answers. It’ll make your responses clear and impactful!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and keep you fresh in their minds.
We think you need these skills to ace Service User Involvement and Volunteer Lead
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see your personality and passion for the role. Share your experiences and how they align with our values of being open, compassionate, and bold.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Service User Involvement and Volunteer Lead role. Highlight your experience in recruiting and managing volunteers, and how you can contribute to creating a positive culture within our services.
Showcase Your Skills: Don’t hold back on showcasing your skills! Whether it’s your accomplished written and verbal communication or your IT competency, make sure to provide examples that demonstrate how you meet the job criteria. We love seeing how you can bring value to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our Change Grow Live family!
How to prepare for a job interview at Change Grow Live
✨Know the Values
Familiarise yourself with Change Grow Live's core values: 'Be open, be compassionate and be bold'. Think of examples from your past experiences that demonstrate how you embody these values. This will show your alignment with their mission and culture.
✨Showcase Your Volunteer Experience
Prepare to discuss your experience in recruiting, training, and managing volunteers. Be ready to share specific examples of how you've created a positive culture of volunteering and how you've supported volunteer welfare and wellbeing.
✨Engage with Service User Involvement
Understand the importance of service user involvement in this role. Think about how you can facilitate conversations between service users and decision-makers. Prepare to discuss any relevant experiences where you've promoted the voice of service users.
✨Demonstrate Leadership Skills
As a Volunteering Team Lead, you'll need to showcase your leadership capabilities. Prepare to talk about how you've led teams or projects in the past, focusing on how you engaged and motivated others to achieve common goals.
