At a Glance
- Tasks: Lead and innovate internal communications to engage and empower our team.
- Company: Join a compassionate charity dedicated to making a difference in people's lives.
- Benefits: Flexible remote work, wellness support, and generous annual leave.
- Other info: Be part of a supportive team that values creativity and inclusivity.
- Why this job: Make a real impact while shaping organisational culture and communication strategies.
- Qualifications: 4+ years in communications, strong leadership, and project management skills.
The predicted salary is between 37184 - 39891 £ per year.
Senior Internal Communications Officer
Location: Remote / Flexible
Hours: Full-time – 37.5 hours per week
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Make communication matter where it counts. Are you a passionate communications professional ready to lead, innovate, and make a real impact? We’re looking for a Senior Internal Communications Officer to shape how we engage, inspire, and connect our people. This is your opportunity to lead a talented team, influence senior leaders, and deliver high-impact communications that support life-changing services across the organisation. The role is primarily home-based, with occasional travel to Change Grow Live locations across the UK. We welcome applications from candidates based anywhere in the UK. In return, you'll join a friendly, energising and values-driven organisation where you'll be supported to succeed and encouraged to bring your ideas, creativity and expertise. We are open, bold and compassionate, and we are committed to creating a diverse and inclusive workplace where everyone can thrive.
Responsibilities
About the role: In this key leadership role, you’ll drive the delivery of our internal communications and engagement strategy—ensuring every colleague and volunteer feels informed, connected, and empowered.
- Lead and develop a team of three Internal Communications Officers
- Own and manage the internal communications calendar and planning pipeline
- Deliver major campaigns and high-profile communications projects
- Partner with senior leaders to provide expert strategic advice
- Continuously improve channels and content to increase engagement and impact
- Monitor performance, identify risks, and drive innovative solutions
- Champion our brand, tone of voice, and organisational values
What you’ll bring
We’re looking for someone who combines creativity with strategic thinking and leadership:
- Essential experience & skills
- Experience in communications or marketing (4+ years)
- Proven success delivering engaging campaigns and communications plans
- Experience managing or supervising others
- Strong project management skills and ability to manage multiple priorities
- Excellent interpersonal and stakeholder management skills
- Highly organised with exceptional attention to detail
- A proactive, innovative mindset with a passion for continuous improvement
We’d particularly welcome experience in:
- Experience with tools like Mailchimp, SharePoint, Viva Engage, or Teams live events
- Knowledge of change communications or project management approaches
- Ability to use data and insights to influence communications strategies
About the team
You’ll be part of a collaborative and creative Communications and Marketing function (25+ colleagues). Working within a dedicated Internal Communications & Engagement team, you’ll play a key role in shaping how we connect with our workforce across the organisation.
Why join us?
This is more than just a communications role. It’s a chance to:
- Lead meaningful work that supports people and communities
- Influence senior decision-making and organisational culture
- Be part of a supportive, forward-thinking team
- Work flexibly in a remote-first environment
- Develop your leadership and strategic communications expertise
What We Offer
- Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
- We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
- Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
- Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
- Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
- Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
- Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.
Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Ready to make an impact? If you’re an experienced communicator with a passion for innovation, leadership, and engagement—we’d love to hear from you. Apply now and help us connect people to purpose.
Salary Range (pro rata if part time)
CGL points 33 to 36 (£37,184.90 - £39,891.91)
Interview Date
16/6/2026
Closing Date
11/6/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Fiona Caslake | fiona.caslake@cgl.org.uk
Senior Internal Communications Officer employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive and values-driven work culture. With a focus on meaningful work that impacts communities, employees benefit from flexible remote working, extensive training opportunities, and a commitment to mental health through resources like a Wellness Hub and Employee Assistance Programme. Join a collaborative team where your ideas are valued, and enjoy generous leave policies and additional perks that promote a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Internal Communications Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Senior Internal Communications Officer role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews! Research Change Grow Live and their values. Think about how your experience aligns with their mission of being open, compassionate, and bold. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your past successes in communications and how you can lead a team effectively. Confidence is key when you’re aiming to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our amazing team at Change Grow Live. Let’s make an impact together!
We think you need these skills to ace Senior Internal Communications Officer
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for communications and how it aligns with our values.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in internal communications and any leadership roles you've had. Show us how you can drive engagement and connect with our team!
Showcase Your Achievements:Don’t just list your responsibilities; tell us about your successes! Use specific examples of campaigns or projects you've led that made a difference. Numbers and outcomes can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation's Values
Before your interview, take some time to really understand Change Grow Live's core values: being open, compassionate, and bold. Think about how these values resonate with your own experiences and be ready to share examples of how you've embodied them in your previous roles.
✨Showcase Your Leadership Skills
As a Senior Internal Communications Officer, you'll be leading a team. Prepare to discuss your leadership style and provide specific examples of how you've successfully managed teams or projects in the past. Highlight any innovative solutions you've implemented that improved communication or engagement.
✨Prepare for Strategic Discussions
Expect to engage in conversations about strategic communications. Brush up on your knowledge of tools like Mailchimp and SharePoint, and be ready to discuss how you would use data and insights to shape communication strategies. This will show your proactive mindset and ability to drive impactful campaigns.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that demonstrate your interest in the role and the organisation. Ask about their current internal communications challenges or how they measure the success of their campaigns. This shows you're not just looking for a job, but genuinely want to contribute to their mission.
