Senior Administrator

Change Grow Live
are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are
\’Be open, be compassionate and be bold\’
and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are seeking an experienced and proactive
Senior Administrator
to oversee the delivery of high-quality office management and administrative support across our service. This pivotal role ensures compliance with Care Inspectorate and Health & Safety standards, effective data and stock control systems, and the smooth operation of all administrative and reception functions. The successful candidate will provide leadership, supervision, and quality assurance, facilitating meetings and maintaining efficient systems that support exceptional service performance and contractual compliance.

Location
Alloa

Hours
Full Time 37.5 per week

Full time Salary Range
£27, £28, pro rata for part time hours)

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Collate, monitor, and report clinical team data to the consultant psychiatrist, lead nurse and wider clinical team.
• Monitor administration processes and pathways to ensure targets are met.
• Provide administration, secretarial support and minute taking for colleagues and departments in the Service.
• To co-ordinate operational requirements of the project base as required, e.g., room booking, scheduling appointments.
• To work with team leaders and senior practitioners managing booking systems for doctors and nurses.
• Manage clinical bookings for the wider staffing team.
• Ensuring the quality of correspondence between the service and external partners.
• To maintain and assist with the setting up of a general filling system within the projects.
• To take the lead role in ensuring adequate supplies of clinical equipment.
• To develop and maintain excellent working relationships with the Leadership team.
• To support the Services participation in partnership meetings.
• To support the Project Manager in the design and implementation of quality assurance tools and measures.
• To participate in external forums, such as the DAISy development group.

About You

• Experience of supervision and leading a team.
• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, spreadsheets and data entry.
• Working knowledge of NDTMS and local data inputting and monitoring procedures and the ability to produce associated reports.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Experience of managing finance systems, including invoicing and petty cash systems.
• Thorough understanding of administrative elements of drug treatment service.
• Experience of working in health and social care sector.

What we will give to you

• 25 days of annual leave, plus