Recovery Coordinator - Transitions Link in Luton

At Change Grow Live, we are driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

In this role, you will work to facilitate access to treatment for those on the mental health pathway and ensure high-quality continuity of care when transitioning between services. CGL Luton is an innovative and forward-thinking project with a proven track record of effectively engaging people with complex lives. Our ethos is centred around the principles of harm reduction, providing non-judgmental, fact-based information and advice surrounding drug and alcohol use and the associated risks.

About the Role

• Support and provide appropriate interventions which enable individuals to have successful engagements with appropriate services, focused particularly on mental health and substance misuse services.
• Develop a fast-track referral system into substance misuse services from Primary and Secondary Care services, conducting triage and assessments and providing practical support through warm introductions.
• Develop outcome-focused joint care plans for an individual assessed as ready to engage in recovery-based treatment, including engagement with multi-agency professionals involved in the individual's care.
• Advocate for the involvement of family members, service users, and the community.
• Serve as a voice for service users in accessing partnership services.
• Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.

What we are looking for

• Possess knowledge and experience in delivering interventions for service users affected by substances.
• Working knowledge of substance misuse and mental health issues.
• Excel in both verbal and written communication, with proficient IT skills.
• Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.
• Hold a strong understanding of mental health interventions, services, and best practices.
• Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
• Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
• Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
• Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.

What We Offer

• 25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.
• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Refer a friend scheme.

If this resonates with you and you’re eager to embark on a fulfilling journey with Change Grow Live, we’d be delighted to connect with you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.