Recovery Coordinator - Tenancy Sustainment

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Are you looking for a rewarding career where you can use your passion and skills to help others? We’re looking for a passionate and committed Tenancy Sustainment Recovery Co-ordinator with a particular interest in working with people who are at risk of becoming homeless and require support to maintain or start new tenancies. With this role you’ll be working as part of the SWITCH Team, based within Hull.

Full Time Hours: 37.5 per week
Contract: Permanent

Responsibilities

About the role:

• Establish effective communication and referral pathways for those individuals who are at risk of homelessness and in contact with other health and care agencies.
• Provide wrap around support in emergency/temporary/supported accommodations.
• Prioritise caseload depending on crisis intervention and severity of needs.
• Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid.
• Work closely with the local authority, Health & Social care sector, partners and any provision linked to preventing homelessness and improve joint working.
• Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting individuals at risk of losing tenancies.
• Provide wrap around support on budgeting, education, training and employment whilst continuing to support their engagement in structured services.

About you:

• An understanding and knowledge of the harmful effects associated with drug and alcohol use in relation to health, social welfare, housing, employment and personal relationships.
• Minimum of 12 months experience facilitating successful tenancy sustainment and working to achieve positive community connections.
• Knowledge of benefits and applying for benefits in a supportive role.
• The experience of engaging with a wide variety of individuals with a variety of backgrounds and needs.
• The ability to work with and manage challenging behaviour.
• Knowledge of local services and relevant interventions to support and sustain recovery especially related to training and education.
• Knowledge of local registered social landlords and tenancy issues that affect our service user group.

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• Several benefits including discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Refer a Friend voucher scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application: AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you. We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles. There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.