Project and Prescribing Administrator

Overview

An exciting opportunity has arisen to join Change Grow Live (CGL) in Warwickshire. CGL in Warwickshire is a fully integrated recovery focused substance misuse service working to provide drug and alcohol treatment. The service delivers a range of services - from open access, harm reduction, medically assisted recovery and specific recovery interventions, criminal justice interventions and group work. CGL are committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish. We recruit the very best staff from a wide range of backgrounds, ensuring service user’s benefit from our diverse skills and expertise. We always work to the principles of fairness and equality of opportunity in all our recruitment processes.

About the role

The Administrator role is a vital role in our services as you are the first point of contact for our service users. You will be a friendly and efficient communicator with excellent administration skills. You will work well in a fast paced environment and are good at multi-tasking. Duties for the post include responsibility for front house activities, dealing with initial queries, welcoming clients and professionals into the service, signposting within the service and the community, accurate information and data recording and general administrative tasks. The post is primarily based in Nuneaton, however flexibility to work throughout the county is essential.

Where Warwickshire

Part Time Hours 7.5 per week

Full Time Salary Range £25,077.00 (Based on full time hours, pro rata for part time)

Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

• Be the first point of contact within the service
• Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
• Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
• Complete effective processing of correspondence/data entry as required
• Minute take at partnership and clinical meetings as required
• Collate, monitor, and report data/information and statistics as required
• Carry out photocopying as required
• Ensure that all admin, record-keeping, and communication within the project are maintained

About you

• Knowledge of general office procedures
• IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
• Good interpersonal skills and a willingness to work flexibly as part of a team
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
• Confident and effective communication skills, both verbally and in writing and solid numeric skills
• Excellent organisational and time management skills
• Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
• Be flexible to work across operational sites as required
• Minute taking experience would be an advantage

What we will give to you

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service (Capped at 30 days)
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Jo Jones | jo.jones@cgl.org.uk | 07741327144

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Closing date: 21/10/2025