People Shared Services Advisor

This is an exciting opportunity to join our People team as a People Shared Services Advisor — a role that offers real exposure to employment relations, organisational change, and how we support our workforce across Change Grow Live.

If you’re looking to build your HR experience, broaden your impact, and develop within a national People function, this could be the next step for you — with clear opportunities to grow into wider People roles across the organisation over time.

As a People Shared Services Advisor, you’ll be the first point of contact for employment relations and HR advice, providing clear, confident, and compassionate guidance to managers and colleagues across Change Grow Live. Working in a hybrid model, you’ll combine flexibility with collaboration, supporting services nationally while being part of a connected and supportive People function.

In this role, you’ll have the opportunity to:

• Lead on first-line employment relations cases, including disciplinary, grievance, capability, and absence management
• Provide expert advice on reasonable adjustments, flexible working, and organisational policy
• Triage complex cases, ensuring appropriate escalation to specialist teams
• Work closely with People Business Partners, Recruitment, Payroll and Systems teams
• Support key organisational priorities including TUPE, tenders, and service transformation
• Ensure accurate case management through HR systems and shared service platforms
• Identify and manage risk, ensuring best practice and compliance at all times

This role offers real breadth — combining casework, advisory, project support, and organisational change exposure.

Hours: Full Time 37.5 hours per week

Location: National Role based at your closest HR office (Leeds, Brighton, Manchester)

Full Time Salary Range: £32,002.35 - £34,214.21

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. This is a national role; your base will be your nearest Change Grow Live HR office, and there will be opportunities to work from this location from time to time.

You are someone who brings both technical HR expertise and emotional intelligence, able to navigate complex situations with professionalism and care.

You will:

• Have strong experience in employment relations and HR advisory work
• Demonstrate a solid understanding of UK employment law and HR best practice
• Be confident supporting and influencing managers at all levels
• Communicate clearly, calmly, and with impact — even in complex or sensitive situations
• Be highly organised, able to manage competing priorities and deliver to deadlines
• Work collaboratively, building trusted relationships across teams
• Be values-led, with a genuine commitment to inclusion, fairness and belonging

A CIPD Level 3 qualification (or equivalent experience) is essential, and experience within a regulated, healthcare or charity setting would be advantageous.

At CGL, we are committed to developing our people and creating opportunities to progress. In this role, you’ll gain valuable exposure across the People function, build your confidence in managing people matters, and take meaningful steps forward in your career.

We encourage you to review the full job description and demonstrate how you meet the essential criteria in your application. This will play a key part in our shortlisting process.

Closing date: 23rd April 2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Davina McKoy | davina.mckoy@cgl.org.uk