At a Glance
- Tasks: Pack medications and support service users on their smoke-free journey.
- Company: Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: 25 days holiday, flexible working, wellness hour, and great discounts.
- Other info: Opportunities for training and career progression in a friendly environment.
- Why this job: Join a supportive team and help others change their lives for the better.
- Qualifications: Strong communication skills and a commitment to professional development.
The predicted salary is between 20000 - 25000 € per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users’ lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
At Change Grow Live we strive to ensure our services are warm and welcoming environments and we are looking to hire a Packing Assistant. Working with the Be Smoke Free service, you will be a vital part of the team. You’ll work closely alongside our team to help support our new and existing service users on their smoke free journey. You’ll be packing Nicotine Replacement Therapies and other smoking cessation aids, working closely alongside Stop Smoking Advisors, Tobacco Addiction Specialist Nurses and Community Engagement Couriers, and providing administrative support to the wider Be Smoke Free team.
Where
Manchester
Hours
Full time – 37.5 hours per week
Contract Type
12 months Fixed Term Contract. For part‑time roles, the salary and payments will be pro‑rata based on contracted hours.
Duties for this role
- Pack medications as directed through our Quit Manager system.
- Provide new and existing service users with a friendly and welcoming experience, ensuring that queries are dealt with promptly and efficiently.
- Contribute to managing an effective packing system, ensuring medications are chosen and packed correctly, and recording expiry dates and batch numbers accurately.
- Access and record accurately on Delivery Request spreadsheets.
- Help manage our delivery process and work alongside Community Engagement couriers to organise delivery routes.
- Provide basic advice and information on the service offered, maintaining awareness of the wider organisation.
- Take messages for staff and update case management contacts where appropriate.
- Support the team with the packaging of medications for delivery, including managing the medication spreadsheet.
- Ensure safe and organised storage of medication through prompt put‑away and efficient stock rotation.
- Conduct regular stock management checks and elevate low stock to the appropriate level.
- Order medication stock and office equipment to enable efficient packing from suppliers when required.
About You
- Ability to maintain confidentiality and act within professional boundaries.
- Experience communicating clearly and effectively with service users and team members.
- A commitment to seek learning opportunities to improve and broaden your own professional knowledge and skills, and to contribute to and where relevant oversee the learning of others.
- Excellent communication and organisational skills.
- Willingness to actively participate in regular supervision.
- Willingness to attend induction training and ongoing development training.
- IT literacy, including use of Microsoft packages and databases.
What We Will Give To You
- 25 days holiday (+ bank holidays) rising by 1 day for each year of service.
- Flexible working arrangements.
- Paid ‘Wellness’ hour each week along with a Wellness hub and Employee Assistance Programme.
- Contributory pension scheme.
- A great selection of benefits including discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development and progression opportunities.
Packing Assistant - Be Smoke Free employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the community. With a strong commitment to professional development, flexible working arrangements, and a supportive team culture, we empower our staff to thrive in their roles. Located in Manchester, our Packing Assistant position offers a unique opportunity to contribute to the Be Smoke Free service, ensuring a warm and welcoming environment for service users on their journey to a smoke-free life.
StudySmarter Expert Advice🤫
We think this is how you could land Packing Assistant - Be Smoke Free
✨Tip Number 1
Get to know the company culture! Before your interview, check out Change Grow Live's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Packing Assistant role and be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Packing Assistant - Be Smoke Free
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in the context of supporting service users on their smoke-free journey.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Change Grow Live. Highlight your experience and skills that align with being open, compassionate, and bold, as these are core to our team culture.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, ensuring we can easily see how you fit into the role of Packing Assistant.
Apply Through Our Website:We encourage you to submit your application through our website. This way, you’ll ensure it reaches us directly and you’ll have access to all the latest updates about the role and our organisation.
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live and their Be Smoke Free service. Understand their core values of being open, compassionate, and bold. This will help you align your answers with their mission and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
As a Packing Assistant, you'll need to communicate effectively with service users and team members. Prepare examples from your past experiences where you've successfully communicated or resolved issues. This will demonstrate your ability to maintain a friendly and welcoming experience for service users.
✨Highlight Your Organisational Skills
The role requires excellent organisational skills, especially when managing medication packing and stock levels. Think of specific instances where you've demonstrated these skills, such as managing inventory or coordinating tasks. Be ready to discuss how you can contribute to an effective packing system.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the position is the right fit for you.
