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- Tasks: Support individuals facing homelessness and multiple disadvantages in Leeds, providing tailored assistance.
- Company: Change Grow Live is dedicated to empowering lives through compassionate support and a safe environment.
- Benefits: Enjoy a full-time salary of £27,861.26 - £32,002.35, with opportunities for personal growth.
- Other info: Flexibility is key; some weekend work may be required during adverse conditions.
- Why this job: Make a real difference in people's lives while working in a supportive, dynamic team.
- Qualifications: Experience with complex needs, knowledge of homelessness, mental health, or substance misuse is essential.
The predicted salary is between 27861 - 32002 £ per year.
About Our Charity
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Position: Outreach and Hub Worker
We are seeking a compassionate and proactive individual to join our team in Leeds as a Outreach and Hub Worker, dedicated to supporting people who are rough sleeping or at risk of homelessness. You will work across nights and weekends, delivering street outreach and night shelter support to help individuals make positive changes and move towards stable accommodation. This is a hands‑on role that involves engaging with people at all times of day and night, building trusting relationships, and empowering them to express their strengths and aspirations while taking steps towards a more settled future.
Key Responsibilities
- Going on outreach shifts; these include early mornings, nights, and weekends. The service covers 7 days.
- Engaging with rough sleepers and people involved in street based anti‑social behaviour.
- Working in the Winter night shelter/winter accommodation overnight in shifts over a 7 day period.
- Working with partner agencies to support service users to access accommodation, physical and mental health services, substance use treatment services, benefits etc.
- Accurately recording interactions with the people we work with, other professionals, and related support plans.
Qualifications / Experience
- Experience of engaging and providing meaningful support to individuals with complex support needs.
- Experience of communicating effectively with people requiring support.
- Experience of working in a hostel/supported housing environment.
- Experience of recording relevant sensitive information in a timely manner.
- Knowledge of at least one of the following issues around homelessness: the benefits system, substance use, mental or physical health, the criminal justice system, housing (Social and/or Private Rented).
- Some experience of supporting people who may be affected by homelessness, poor mental health and substance use.
- Knowledge of Safeguarding Procedures and their application.
- Experience of working with people in crisis.
Location and Hours
Where: Leeds
Hours: 37.5 hours per week, Full Time
Salary & Contract
Salary: £27,861.26 – £32,002.35 (based on full time hours, pro rata for part time)
Contract Type: Fixed Term for 12 months
Full‑time hours are 37.5 hours per week. For part‑time roles, the salary and payments will be pro rata based on contracted hours.
Benefits
- 25 days holiday (+ bank holidays) rising by 1 day for each year’s service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, fitness etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme and receive vouchers if candidate is successful.
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Outreach Worker employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker
✨Tip Number 1
Familiarise yourself with the local services and resources available for rough sleepers in Leeds. This knowledge will not only help you engage effectively with individuals in need but also demonstrate your commitment to understanding the community you’ll be serving.
✨Tip Number 2
Showcase your experience in working with individuals facing multiple disadvantages. Be prepared to discuss specific examples during your interview that highlight your problem-solving skills and your compassionate approach to supporting vulnerable people.
✨Tip Number 3
Emphasise your flexibility and adaptability, as no two days will be the same in this role. Share instances where you've successfully navigated unpredictable situations or tailored your approach to meet the unique needs of individuals.
✨Tip Number 4
If you have a driving licence and access to a vehicle, make sure to mention this in your discussions. Being able to travel to different locations can be a significant advantage in outreach work, allowing you to reach more individuals in need.
We think you need these skills to ace Outreach Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Outreach Worker position. Highlight your relevant experiences that align with the role, especially in areas like homelessness, mental health, and support for individuals with complex needs.
Tailor Your Supporting Statement: When writing your supporting statement, ensure you reflect on the details outlined in the job description. Use specific examples from your past experiences that demonstrate your skills and how they relate to the core values of Change Grow Live: being open, compassionate, and bold.
Showcase Your Flexibility and Listening Skills: Emphasise your ability to be flexible and a good listener in your application. Provide examples of situations where you successfully engaged with individuals from diverse backgrounds or those facing multiple disadvantages, showcasing your empathetic approach.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. Attention to detail is crucial, especially since the role involves recording information accurately. A polished application reflects your professionalism and commitment.
How to prepare for a job interview at Change Grow Live
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with Change Grow Live's core values: being open, compassionate, and bold. Reflect on how these values resonate with your own experiences and be ready to discuss specific examples of how you embody them in your work.
✨Showcase Your Experience with Vulnerable Populations
Given the role involves working with individuals facing multiple disadvantages, prepare to share your relevant experiences. Highlight any previous work with rough sleepers, mental health issues, or substance misuse, and demonstrate your understanding of their unique challenges.
✨Demonstrate Flexibility and Curiosity
The job requires a flexible approach and a willingness to engage with diverse individuals. Be prepared to discuss situations where you've had to adapt your methods or learn new things to better support those in need. This will show your potential employer that you're ready for the dynamic nature of the role.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as an Outreach Worker, such as engaging with someone who is resistant to help. Prepare your thoughts on how you would approach these situations, focusing on empathy, active listening, and solution-oriented strategies.