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- Tasks: Engage with individuals facing street-based living, providing support and access to services.
- Company: Change Grow Live is dedicated to empowering individuals through tailored support and compassionate care.
- Benefits: Enjoy 25 days of annual leave, wellness hours, and discounts on shopping and entertainment.
- Why this job: Make a real difference in people's lives while working in a supportive and vibrant team environment.
- Qualifications: Experience in substance use support and excellent communication skills are essential.
- Other info: This role is not eligible for visa sponsorship; applicants must have the right to work in the UK.
The predicted salary is between 23800 - 28800 £ per year.
Overview
Outreach Worker – Liverpool
Believe in People?
The best people have one thing in common.
They care.
At Change Grow Live, we\’re driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values – \’Be open, be compassionate, and be bold\’ – guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.
We are pleased to announce that we are now looking to recruit Outreach Workers to join dedicated multi-disciplinary teams across the country to support people experiencing rough sleeping with harm reduction and engagement in treatment, and will sit within drug and alcohol treatment services.
As part of the Ministry of Housing, Communities & Local Government funding package for 43 areas with the highest numbers of people sleeping rough, CGL services have been involved in developing funding proposals along with other stakeholders.
We\’re seeking a dedicated Homelessness Outreach Worker to join our Liverpool team engaging with people without access to safe accommodation with the aim of moving them into more settled lifestyles.
Where: Liverpool
Hours: Full time, 37.5 per week
Full Time Salary: £27,861.26 – £32,002.35 per year dependant on experience
Contract Type: Permanent
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Change, Grow, Live services and staff will provide wraparound support to individuals who are without stable housing and will work directly with emergency accommodation to support the staff with this group of people. We are looking for enthusiastic individuals and friendly faces to help support people in leading healthier lives.
You will focus on engaging with people who have a history of street homelessness and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. Some knowledge of one or more of the following is required:
- Homelessness
- Mental health
- Criminal Justice System
- Substance misuse
About the Role:
- Going on outreach shifts; these include in all weathers on early mornings, nights, and weekends.
- Providing screening, assessment, and recovery planning and onward referral
- Engaging with individuals experiencing rough sleeping and people involved in street-based activity.
- Reducing drug and alcohol related harm to service users and the wider community
- Promoting carer, service user and community involvement
- Working with partner agencies to support people using services to access accommodation, physical and mental health services, substance use services, benefits etc.
- Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
Ready to Begin Your Journey with Change Grow Live?
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you\’ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview – GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 – £32,002.35)
ILW / OLW /Fringe
N/A – Outside London Weighting Area
Closing Date
23/2/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Fletcher Burbidge | Fletcher.burbidge@cgl.org.uk | 07570664547
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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Outreach Worker employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker
✨Tip Number 1
Familiarise yourself with Change Grow Live's core values: being open, compassionate, and bold. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous work or volunteer experiences.
✨Tip Number 2
Engage with local community services and organisations that align with the role of an Outreach Worker. Building connections with these groups can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully engaged with hard-to-reach individuals in the past. Highlighting your proactive approach and ability to build rapport will set you apart from other candidates.
✨Tip Number 4
Stay updated on current issues related to homelessness and substance use in Liverpool. Being knowledgeable about local challenges and solutions will show your commitment to the role and help you connect with the interviewers.
We think you need these skills to ace Outreach Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Outreach Worker position. Tailor your application to highlight how your skills and experiences align with these aspects.
Reflect Core Values: Change Grow Live emphasises values like being open, compassionate, and bold. Make sure to reflect these values in your application by providing examples of how you embody them in your previous work or volunteer experiences.
Showcase Relevant Experience: Highlight any experience you have working with vulnerable populations, particularly those facing barriers to treatment. Use specific examples to demonstrate your understanding of complex substance use and your ability to engage effectively with service users.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Change Grow Live
✨Show Your Passion for Helping Others
Make sure to express your genuine interest in making a difference in people's lives. Share personal stories or experiences that highlight your commitment to supporting individuals, especially those facing challenges like rough sleeping or substance use.
✨Demonstrate Your Communication Skills
As an Outreach Worker, effective communication is key. Prepare to discuss how you've successfully engaged with diverse groups in the past. Use clear examples to showcase your verbal and written communication abilities, as well as your interpersonal skills.
✨Highlight Your Teamwork Experience
This role requires collaboration with various professionals and agencies. Be ready to talk about your experience working in teams, how you contribute to group dynamics, and any specific instances where teamwork led to positive outcomes for service users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to adapt your approach to meet the needs of individuals, and be prepared to explain your thought process and actions.
