At a Glance
- Tasks: Support individuals on their recovery journey through assessments, workshops, and tailored activities.
- Company: Change Grow Live, a charity dedicated to making a meaningful difference in people's lives.
- Benefits: 25 days holiday, wellness hour, employee discounts, and career development opportunities.
- Other info: Join a supportive team and make a real impact in your community.
- Why this job: Empower others to overcome challenges and create positive change in their lives.
- Qualifications: Lived experience or understanding of substance use challenges and strong communication skills.
The predicted salary is between 27861 - 32002 € per year.
Change Grow Live is a charity driven by the belief that we can make a meaningful difference in people's lives. We provide compassionate, person-centred support in a safe and inclusive environment, respecting and valuing each individual. We work collaboratively to support people in accessing the right treatment and care options, helping them achieve their goals and live fulfilling lives. We are looking for an Outreach and Engagement Worker to join our outreach and engagement team in our vibrant Newham service.
In this role, you’ll work across our three hubs and within the community, partnering with various agencies particularly temporary accommodation services and hostels in Newham to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as homelessness, language needs, or no recourse to public funds (NRPF).
Location: Newham
Full Time Hours: 37.5 hrs per week
Contract: Fixed Term Contract until 31st March 2027
Responsibilities
- Building Trust and Supporting Recovery: You’ll be there from the very first contact, guiding individuals through assessments, planning, and onward referrals, ensuring they receive the support they need.
- Creating Safe and Engaging Spaces: You’ll deliver workshops and group sessions on topics like managing emotions, improving sleep, and building healthy relationships, adapting your approach to meet individual needs.
- Promoting Growth and Independence: You’ll encourage resilience, peer connections, and self-determination, empowering individuals to lead purposeful, fulfilling lives.
- Reducing Harm and Fostering Integration: You’ll help reduce the risks associated with substance use and support people in reconnecting with their communities.
- Championing Advocacy and Access: You’ll advocate for individuals to access services and resources, ensuring no barriers stand in their way.
- Contributing to Meaningful Activities: You’ll help design, deliver, and evaluate group activities that are creative, impactful, and tailored to those you support.
About you:
- This role is for someone who is adaptable, eager to learn, and determined to empower others to overcome challenges.
- Lived Experience or Understanding of Substance Use Challenges: Your personal journey or understanding of substance use and recovery gives you a unique perspective and ability to empathise with those you support.
- A Desire to Lead and Inspire: If you’re not experienced in facilitating groups yet, you’re eager to learn.
- Strong Interpersonal and Communication Skills: You are a great listener, a clear communicator, and comfortable learning new IT skills to enhance your work.
- Proactive and Eager to Learn: You bring energy and initiative, ready to develop your skills, manage your time effectively, and embrace challenges with a positive outlook.
- Awareness of Mental Health and Recovery: You’re passionate about understanding mental health and the journey to recovery, and you’re ready to expand your knowledge in these areas.
- Team-Oriented and Collaborative: You work well with others, valuing the strengths of diverse teams and building strong relationships with professionals, stakeholders, and the community.
- A Commitment to Making a Difference: You understand the importance of safeguarding and confidentiality and are eager to grow, improve, and contribute to the success of the team and the people we support.
What We Offer:
- 25 days holiday (plus bank holidays), increasing with length of service (up to 30 days).
- Paid ‘Wellness’ hour each week and access to a dedicated Wellness Hub.
- Employee Assistance Programme and access to staff discounts for shopping, cinema, and more.
- Contributory pension scheme.
- A friendly and supportive team environment.
- Training and development opportunities to help you grow your career.
- A refer-a-friend scheme with a reward if the candidate is successful.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time): CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW / Fringe: Inner London Weighting (£4,133.14)
Closing Date: 29/5/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Hannah Bridges | hannah.bridges@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing employer: Change Grow Live
Change Grow Live is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 25 days of holiday, a dedicated wellness hour, and access to training opportunities, staff are empowered to thrive in their roles while making a meaningful impact in the Newham community. Join us in our mission to support individuals on their recovery journey, where your unique experiences and skills will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to outreach and engagement. Think about your experiences and how they align with the role, especially around supporting individuals facing challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Change Grow Live.
We think you need these skills to ace Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you align with our mission at Change Grow Live, so don’t hold back on showcasing your unique perspective!
Be Authentic:Share your genuine experiences, whether personal or professional, that relate to substance use challenges and recovery. We value authenticity, and your story could resonate with us and the individuals we support.
Highlight Your Skills:Don’t forget to emphasise your interpersonal and communication skills! We’re looking for someone who can connect with others, so let us know how you’ve done this in the past and how you plan to do it in this role.
Apply Through Our Website:Remember to submit your application through our website. It’s the best way for us to receive your details directly, and we can’t wait to hear from you! Get your application in early, as we might close the vacancy if we get a lot of interest.
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live. Understand their mission, values, and the specific challenges they address in the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Experience
Whether it’s personal or professional, be ready to discuss your experiences related to substance use challenges and recovery. Share specific examples of how you've supported others or navigated similar situations, as this will resonate with the interviewers.
✨Demonstrate Empathy and Communication Skills
In this role, strong interpersonal skills are key. Prepare to showcase your ability to listen actively and communicate clearly. You might even want to practice answering questions in a way that reflects your understanding of the needs of those you’ll be supporting.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Think about what you want to know regarding the team dynamics, training opportunities, or the specific challenges faced in the Newham service. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
