Recovery Coordinator in Norfolk

Change Grow Live Norfolk is a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a part time Recovery Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where: Thetford, Norfolk

Hours: Part time, 22.5 hours per week

Contract Type: Permanent

Responsibilities

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc
• Supporting the alcohol team with the monthly community detoxifications

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources
• Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role.

Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.