Street Outreach Recovery Coordinator in Mansfield

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We are seeking a compassionate and proactive individual to join our team in Nottinghamshire as a Street Outreach Recovery Co-ordinator, dedicated to supporting people who are rough sleeping or at risk of homelessness. You will work across nights and weekends, delivering street outreach and night shelter support to help individuals make positive changes and move towards stable accommodation. This is a hands-on role that involves engaging with people at all times of day and night, building trusting relationships, and empowering them to express their strengths and aspirations while taking steps towards a more settled future.

Where: Nottinghamshire (the role requires cover the whole county)

Hours: 37.5 hours per week

Contract Type: Fixed Term until 31st March 2028

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

With this role you’ll be working as part of our Nottinghamshire county street outreach team. The team supports people in the community who have experience of rough sleeping/homelessness and are using drugs and/or alcohol. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. This role includes all weather work, requires flexibility to cover early morning and evening outreach shifts, driving our health bus and being assertive in engaging people who services may have not been able to in the past. You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives and working in partnership with other providers.

About You:

• Experience of engaging and providing meaningful support to individuals with severe multiple disadvantages.
• Experience of communicating effectively with people requiring support.
• Experience of recording relevant sensitive information in a timely manner.
• Knowledge of drugs and alcohol support and at least one of the following: housing; homelessness; the benefits system; mental or physical health; the criminal justice system; domestic abuse.
• Experience of supporting people who may be affected by homelessness, mental health and substance use.
• Knowledge of Safeguarding Procedures and their application.
• Experience of working with people in crisis.
• Knowledge and experience of delivering trauma informed support.
• Ability to work as part of a multi-disciplinary team.
• Excellent interpersonal skills / Ability to build rapport.
• Ability to work independently; adhering to local risk management policies.
• Ability to problem solve in challenging situations.
• Service user focused, and service user led in support planning.
• Ability to walk for several hours each day to complete the outreach activity.
• Ability to manage individuals that have multiple unmet needs and take support to the individual.
• Full driving licence and willingness to drive the Outreach Van.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed outline of responsibilities and Person Specifications. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

A note about using AI in your application: AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you. We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles. There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW / Fringe

N/A - Outside London Weighting Area

If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details:

Megan Russell | megan.russell@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.