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- Tasks: Welcome visitors, support needle exchange, and gather feedback to improve services.
- Company: Change Grow Live, dedicated to making a difference in communities.
- Benefits: Gain hands-on experience, training, and make a real impact.
- Why this job: Help create safer communities while developing valuable skills.
- Qualifications: Enthusiasm and commitment to supporting others.
- Other info: Flexible volunteering opportunities with a supportive team.
The predicted salary is between 500 - 1500 £ per month.
Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved.
Responsibilities
- You will be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner.
- You will be supporting reception dealing with initial queries, coordinating appointments, signposting to support available within the service and the community.
- A key part of the role will be to support our Needle and Syringe Provision ensuring our needle exchanges are confidential, welcoming, non-judgmental and friendly environments.
- An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services.
- You will help to ensure people hear about any decisions or changes that are made because of their feedback.
- You will be working with Change Grow Live staff and connecting with the wider community.
What You’ll Get Out of Volunteering
- Personal Growth – Build confidence, learn new skills, share your expertise and gain hands-on experience in health and social care.
- Career Development – 20 hours of online training modules, accredited organisational training, gain insight into the sector and boost your CV for future opportunities.
- Make a Difference – Support people in their recovery and help create safer, healthier communities.
- Flexible Opportunities – Fit volunteering around your schedule with a variety of roles available.
- Join a supportive team – Work alongside passionate, friendly people who share your values.
- Feel Valued – Your time and effort will be recognised and appreciated.
We also expect an assertive approach to ensuring the safety and well-being of all children, young people and adults, and applicants to these posts will need to demonstrate an understanding of and commitment to best safeguarding practice. We are actively recruiting people who can offer us 1 – 3 days per week to work within our drug & alcohol service; we are specifically looking for people who are keen and enthusiastic and would be able to commit to staying as a volunteer with us for up to one year.
Interviews will take place after 30/03/26. All candidates must be available for training which will commence from 20/04/26 and will involve one day/week over seven weeks as follows:
- Mondays at Bradnor Point, Wythenshawe, M22 4TF
- Wednesdays at The Old School House, Clayton, M11 4HA
Closing Date 20/2/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Nina Cole | nina.cole@cgl.org.uk | 07435983821
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Volunteer Meet and Greet, Needle Exchange and Service User Involvement in Manchester employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Meet and Greet, Needle Exchange and Service User Involvement in Manchester
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and understand their mission. This will help you connect with their values during your meet and greet, showing that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills. As the first point of contact, being friendly and approachable is key. Role-play with a friend or family member to get comfortable with greeting visitors and handling queries.
✨Tip Number 3
Be prepared to share your own experiences. If you have lived experience related to the services offered, don’t hesitate to talk about it. Your insights can be invaluable in creating a welcoming environment for service users.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to engage with the community online.
We think you need these skills to ace Volunteer Meet and Greet, Needle Exchange and Service User Involvement in Manchester
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what motivates you to volunteer with us.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Show Your Passion: We love seeing enthusiasm! In your application, mention why you’re passionate about supporting people in their recovery and how you can contribute to creating a welcoming environment at our needle exchange.
Apply Through Our Website: To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Empathy
As a Volunteer Meet and Greet, it's crucial to demonstrate your ability to connect with people. Prepare examples from your past experiences where you've shown empathy and understanding, especially in challenging situations. This will highlight your suitability for creating a welcoming environment.
✨Prepare Questions
Interviews are a two-way street! Think of thoughtful questions to ask about the role and the team. This shows that you're engaged and serious about the opportunity. You might ask about how feedback from service users is implemented or what a typical day looks like.
✨Practice Active Listening
During the interview, practice active listening. This means fully concentrating on what the interviewer is saying, rather than just waiting for your turn to speak. It’s essential for the role, as you'll need to listen to service users and represent their views effectively.
