At a Glance
- Tasks: Be the friendly face of our reception, helping visitors and coordinating appointments.
- Company: Join Change Grow Live, a community-focused organisation making a real difference.
- Benefits: Gain valuable experience, receive comprehensive training, and meet like-minded people.
- Other info: Diverse and supportive environment with opportunities for personal growth.
- Why this job: Make a positive impact in people's lives while developing essential skills.
- Qualifications: Must be 18+; no prior experience needed, just a passion for helping others.
We are looking to recruit a Reception Support Volunteer to support on our busy reception. Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved. At Change Grow Live you will be working with people to support change and the direction of their life, to grow as an individual, and to live life to its full potential.
Responsibilities
At Change Grow Live we strive to ensure our services are a warm and welcoming environment. Your role as a Reception Support Volunteer is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include:
- Dealing with initial queries, liaising with relevant staff.
- Coordinating appointments and managing a busy waiting area.
- Sign-posting clients to support available within the service and the community (for example, smoking cessation, SMART recovery, Mutual Aid groups, amongst others).
This is an exciting opportunity which will allow you to gain experience of working within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role. We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.
You will be provided with all the skills, knowledge, and support to undertake the role including full induction and training. Interested? Please get in touch, we’d love to hear from you!
Training:
- Attendance on training is an essential part for the volunteer role.
- Mandatory: Volunteer Induction training
- Mandatory: Boundaries/Confidentiality training
- Required: Drug Awareness training
- Required: Harm Reduction training
- Required: Alcohol Awareness training
Training dates, to be confirmed.
Closing Date: 31/7/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Fiona Mulholland (Luton Services (Adult & YP & Yarmouth)) | fiona.mulholland@cgl.org.uk | 07767672695
Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Volunteer Reception Support in Luton employer: Change Grow Live
Change Grow Live is an exceptional employer that offers a meaningful volunteering experience as a Reception Support Volunteer, where you can make a real difference in people's lives while developing valuable skills. Our inclusive and supportive work culture fosters personal growth and empowerment, ensuring that every volunteer feels welcomed and valued. Located in a vibrant community, this role provides unique opportunities to connect with like-minded individuals and gain insights into the substance misuse field, all while receiving comprehensive training and guidance.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Reception Support in Luton
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Volunteer Reception Support in Luton
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like Change Grow Live, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at Change Grow Live.
How to prepare for a job interview at Change Grow Live
✨Know Your Passion
Dive deep into the mission of Change Grow Live and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
