Service User Involvement and Volunteering Lead in London
Service User Involvement and Volunteering Lead

Service User Involvement and Volunteering Lead in London

London Part-Time 30000 - 40000 £ / year (est.) No home office possible
Change Grow Live

At a Glance

  • Tasks: Lead a team of volunteers and create meaningful opportunities for service users.
  • Company: Join Change Grow Live, a charity dedicated to making a difference.
  • Benefits: Enjoy 25 days annual leave, flexible hours, and a supportive work culture.
  • Other info: Part-time role with excellent growth opportunities in a compassionate environment.
  • Why this job: Make a real impact by empowering volunteers and enhancing service user involvement.
  • Qualifications: Experience in volunteer management and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

Change Grow Live is a charity dedicated to the belief that we can make a difference in our Service Users’ lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options.

This role offers an excellent opportunity to become a Volunteering Team Lead and build a peer network to support those who use our services in Waltham Forest. The role involves developing a strong volunteering offer and leading a team of peer mentors and volunteers.

Where: Waltham Forest

Hours: Part Time – 22.5 hours per week (pro‑rated based on experience). Full‑time hours are 37.5 per week.

Contract: Permanent

Responsibilities:

  • Work in collaboration with the service manager and staff team to identify meaningful volunteering opportunities.
  • Create and support a positive culture of volunteering within the service.
  • Recruit, train and coordinate volunteers.
  • Support the welfare and wellbeing of volunteers.
  • Develop internal and external links to attract volunteers.
  • Deliver and assess accredited and regulated training to support volunteer development, working within the framework of our awarding body.
  • Train colleagues in how to support and supervise volunteers, providing direct line‑management supervision when required.
  • Lead on service‑user involvement, facilitating conversations between service users and decision‑makers within the service.
  • Promote meaningful service‑user involvement within the team, including facilitating the production of regular service‑user bulletins.

About you:

  • Experienced in recruiting, training and managing volunteers.
  • Aware of the challenges faced by people who use our services.
  • Experienced in delivering learning and training to others.
  • Accomplished written and verbal communication skills and a high degree of IT competency.
  • Capable, committed, and influential leader.
  • Experience of promoting the voice of service users.

What we will give to you: 25 days of annual leave, plus

Service User Involvement and Volunteering Lead in London employer: Change Grow Live

Change Grow Live is an exceptional employer that prioritises the well-being and development of both its service users and staff. With a strong commitment to fostering a compassionate and inclusive work culture, employees benefit from extensive training opportunities, a supportive team environment, and the chance to make a meaningful impact in the lives of individuals in Waltham Forest. Join us to be part of a dedicated charity that values openness, boldness, and the power of volunteering.
Change Grow Live

Contact Detail:

Change Grow Live Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service User Involvement and Volunteering Lead in London

✨Tip Number 1

Network like a pro! Reach out to people in the field of volunteering and service user involvement. Attend local events or online webinars to connect with others who share your passion. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your experience in recruiting and training volunteers. Share specific examples of how you've made a difference in previous roles – it’ll make you stand out!

✨Tip Number 3

Be bold in your approach! Don’t just wait for job postings; reach out directly to organisations you admire. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and can lead to unexpected chances.

✨Tip Number 4

Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Volunteering Team Lead role!

We think you need these skills to ace Service User Involvement and Volunteering Lead in London

Volunteer Recruitment
Volunteer Training
Team Leadership
Communication Skills
IT Competency
Service User Involvement
Relationship Building
Welfare and Wellbeing Support
Accredited Training Delivery
Peer Mentoring
Cultural Development
Influential Leadership
Understanding of Service User Challenges

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for volunteering and supporting service users shine through. We want to see how much you care about making a difference in people's lives!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in recruiting and managing volunteers. We love seeing how your skills align with our core values of being open, compassionate, and bold.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Change Grow Live

✨Know the Charity's Values

Before your interview, make sure you understand Change Grow Live's core values: 'Be open, be compassionate and be bold'. Think of examples from your past experiences that demonstrate how you've embodied these values, especially in a volunteering context.

✨Showcase Your Volunteer Management Skills

Prepare to discuss your experience in recruiting, training, and managing volunteers. Have specific examples ready that highlight your ability to create a positive culture of volunteering and support the welfare of volunteers.

✨Understand Service User Challenges

Familiarise yourself with the challenges faced by service users. Be ready to discuss how you can advocate for their needs and promote their voices within the organisation, as this is crucial for the role.

✨Prepare Questions for Them

Think of insightful questions to ask during the interview. This could include inquiries about their current volunteer programmes or how they measure the impact of service-user involvement. It shows your genuine interest in the role and the organisation.

Service User Involvement and Volunteering Lead in London
Change Grow Live
Location: London

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