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- Tasks: Lead a team of volunteers to support service users and enhance their experiences.
- Company: Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: Competitive salary, 25 days annual leave, and opportunities for personal development.
- Why this job: Make a real impact by empowering volunteers and supporting those in need.
- Qualifications: Experience in volunteer management and strong communication skills required.
- Other info: Part-time role with flexible hours and a supportive team environment.
The predicted salary is between 29200 - 29600 £ per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options.
A fantastic opportunity has arisen to become a Volunteering Team Lead, building a peer network to support those who use our services in Waltham Forest and the provision of highly skilled and well-trained peer mentors and volunteers.
Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our people by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.
Where: Waltham Forest
Hours: Part Time, 22.5 per week
Full Time Salary: £35,220.59 - £37,184.91 dependent on experience (based on full time hours, pro rata for part time hours)
Contract: Permanent
Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Volunteers play a vital role in all the work we do. Our volunteers are an integral part of our service teams, and contribute in a wide variety of ways; they provide vital support to people who use our services, our staff teams and bring a variety of talents, skills, wisdom and experience. The Volunteering Team Lead role is essential in developing a strong volunteering offer within our services.
You will be responsible for:
- Working in collaboration with service manager and staff team in order to identify meaningful opportunities for volunteers
- Creating and supporting a positive culture of volunteering within the service
- Recruit, train and coordinate volunteers
- Supporting the welfare and wellbeing of volunteers
- Developing internal and external links in order to attract volunteers
- To deliver and assess accredited and regulated training in order to support the development of volunteers; working within the framework of our Awarding Body
- Training colleagues in how to support and supervise volunteers, providing direct line-management supervision when required
- Investigate and resolve volunteer conduct matters when they arise
- Leading on service user involvement, facilitating conversations between service users and decision makers within the service
- Lead on service user involvement, working collaboratively with the team to promote meaningful service user involvement within the service. This includes facilitating the production of regular service user bulletins
About you
- Experienced in recruiting, training and managing volunteers
- Aware of the challenges faced by the people using our services
- Experienced in delivering learning and training to others
- Accomplished written and verbal skills and a high degree of IT competency
- Capable, committed, and influential leader
- Experience of promoting the voice of service users
What we will give to you: 25 days of annual leave, plus
Service User Involvement and Volunteer Lead in London employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service User Involvement and Volunteer Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand how your experience aligns with their mission, especially around service user involvement and volunteer management. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing volunteers, as that’s key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Change Grow Live.
We think you need these skills to ace Service User Involvement and Volunteer Lead in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for volunteering and how it aligns with our values of being open, compassionate, and bold.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in recruiting and managing volunteers. Show us how your skills can contribute to building a strong volunteering culture at Change Grow Live.
Showcase Your Skills: Don’t forget to mention your accomplishments in training and supporting others. We’re looking for someone who can lead and inspire, so give us examples of how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation Inside Out
Before your interview, take some time to research Change Grow Live thoroughly. Understand their core values of being open, compassionate, and bold. Familiarise yourself with their mission and how they support service users. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Volunteer Management Experience
Since the role involves recruiting, training, and managing volunteers, be ready to share specific examples from your past experiences. Highlight any challenges you've faced and how you overcame them. This will demonstrate your capability and commitment to fostering a positive culture of volunteering.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of scenarios where you had to resolve conflicts or support volunteers in distress. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Communication Skills
As the role requires excellent written and verbal communication, prepare to discuss how you've effectively communicated with diverse groups. Whether it's facilitating conversations between service users and decision-makers or creating bulletins, showcasing your communication prowess will be key to impressing the interviewers.
