Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing in London

Change Grow Live is a charity driven by the belief that we can make a meaningful difference in people’s lives. We provide compassionate, person-centred support in a safe and inclusive environment, respecting and valuing each individual. We work collaboratively to support people in accessing the right treatment and care options, helping them achieve their goals and live fulfilling lives.

We are looking for an Outreach and Engagement Worker to join our outreach and engagement team in our vibrant Newham service. In this role, you’ll work across our three hubs and within the community, partnering with various agencies particularly temporary accommodation services and hostels in Newham to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as homelessness, language needs, or no recourse to public funds (NRPF).

Location: Newham

Full Time Hours: 37.5 hrs per week

Contract: Fixed Term Contract until 31st March 2027

Responsibilities

• Building Trust and Supporting Recovery: You’ll be there from the very first contact, guiding individuals through assessments, planning, and onward referrals, ensuring they receive the support they need.
• Creating Safe and Engaging Spaces: You’ll deliver workshops and group sessions on topics like managing emotions, improving sleep, and building healthy relationships, adapting your approach to meet individual needs.
• Promoting Growth and Independence: You’ll encourage resilience, peer connections, and self-determination, empowering individuals to lead purposeful, fulfilling lives.
• Reducing Harm and Fostering Integration: You’ll help reduce the risks associated with substance use and support people in reconnecting with their communities.
• Championing Advocacy and Access: You’ll advocate for individuals to access services and resources, ensuring no barriers stand in their way.
• Contributing to Meaningful Activities: You’ll help design, deliver, and evaluate group activities that are creative, impactful, and tailored to those you support.

About you:

• Lived Experience or Understanding of Substance Use Challenges: Your personal journey or understanding of substance use and recovery gives you a unique perspective and ability to empathise with those you support.
• A Desire to Lead and Inspire: If you’re not experienced in facilitating groups yet, you’re eager to learn. You are confident in building connections, engaging others, and handling challenges with empathy and professionalism.
• Strong Interpersonal and Communication Skills: You are a great listener, a clear communicator, and comfortable learning new IT skills to enhance your work.
• Proactive and Eager to Learn: You bring energy and initiative, ready to develop your skills, manage your time effectively, and embrace challenges with a positive outlook.
• Awareness of Mental Health and Recovery: Whether through experience or curiosity, you’re passionate about understanding mental health and the journey to recovery, and you’re ready to expand your knowledge in these areas.
• Team-Oriented and Collaborative: You work well with others, valuing the strengths of diverse teams and building strong relationships with professionals, stakeholders, and the community.
• A Commitment to Making a Difference: You understand the importance of safeguarding and confidentiality and are eager to grow, improve, and contribute to the success of the team and the people we support.

What We Offer:

• 25 days holiday (plus bank holidays), increasing with length of service (up to 30 days).
• Paid ‘Wellness’ hour each week and access to a dedicated Wellness Hub.
• Employee Assistance Programme and access to staff discounts for shopping, cinema, and more.
• Contributory pension scheme.
• A friendly and supportive team environment.
• Training and development opportunities to help you grow your career.
• A refer-a-friend scheme with a reward if the candidate is successful.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary is subject to review in line with the 2025/26 pay award. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14)

Closing Date: 29/5/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Hannah Bridges | This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.