Facilities Management Implementation Advisor in London

At Change Grow Live, we are driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options.

Our core values - Be open, be compassionate, and be bold - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

We are seeking a Facilities Management Implementation Advisor to work closely with operational directors, the Implementation Manager, the Facilities Helpdesk, and wider teams to shape and deliver the strategic direction of the area.

Region: South of England | Hours: Full Time, 37.5 per week | Contract Type: Permanent

Responsibilities:

• Conduct client/site meetings.
• Training, career development & progression opportunities.
• Lead end-to-end project management for national service delivery sites, overseeing procurement, design, implementation planning, and project delivery, while managing third-party suppliers.
• Act as the key estates contact, guiding building selection, refurbishment, and design to support effective service provision.
• Collaborate with internal stakeholders and external partners to ensure projects are delivered on time, aligning building design and functionality with operational needs and expectations.
• Identify and deliver premises solutions to the organisation.
• Complete budget management process and contractor works packages in line with Facilities range of policies and procedures.
• Work with external contractors to source solutions and implement appropriate support contracts where necessary.
• Produce and plan project documents, including Basic CAD 2D Plans.
• Negotiate with contractors and services.
• Ensure the progression of projects is on time, in budget, and to the required quality.
• Project manage building closures and relocations.
• Travel extensively throughout the South of England, with some national travel required.
• Identify & procure new premises ensuring they meet service delivery requirements and represent quality and value for money.
• Submit planning applications for new premises, ensuring class use represents operational requirements under the Town and Country Planning Act.
• Work nationally for the identification, set-up, and closure of premises as required.
• Draft budgets for the start-up of new premises, covering all equipment and services, and obtain authorisation for spend with FM & FM Implementation Manager & CGL Directors.
• Control and manage refurbishment budgets.
• Project manage quality refurbishment programmes for new premises within agreed timescales and budgets.
• Project manage installation of all equipment and services within agreed timescales and budgets.
• Create a managed programme for each refurbishment site with client or planning team.
• Take projects from inception to completion and liaise with clients to fully understand their scope and vision.
• Liaise with Project Managers, Site Managers and Helpdesk Team to ensure that sites are on programme and budget.
• Manage record keeping for all contract related correspondence and documentation with the Helpdesk.
• Oversee contract close-out of each project.

Qualifications:

• Demonstrable experience in property refurbishment, managing projects from inception to completion.
• The ability to take control of issues that may arise.
• An ability to affect decision making aligned to plans to satisfy a range of stakeholders whilst overcoming potential barriers.
• An ability to incorporate best practice design as part of our organisational tone of voice design and build.
• Knowledge of commercial lease terms negotiations.
• Experience of premises acquisition including lease negotiation.
• Experience of completing and submitting planning applications.
• Experience of managing Health and Safety.
• The ability to prioritise conflicting work demands, working to tight deadlines and within budget.
• Flexibility to travel nationally on a regular basis.
• Experience in office refurbishment/office move projects.

Additional Skills & Attributes:

• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• Work as a member of a team.
• Show a capacity to work alone and the ability to keep calm under pressure.
• Understand and have a commitment to the principles of equal opportunity and diversity.
• Employ a professional, empathetic and non-judgmental attitude towards service users.
• Show commitment to facilitating positive outcomes for all aspects of Facilities Management to enhance CGL operational delivery and service user experience.

Desirable Criteria:

• A relevant degree or working towards BIFM qualification or (Working towards within the next 6 months).
• A relevant H&S qualification or (Working towards within the next 12 months).
• Experience of using Auto-CAD or (Working towards within the next 6 months).
• Valid Driving Licence and access to transport.

Benefits: 25 days holiday (+