At a Glance
- Tasks: Lead and inspire teams to deliver exceptional support and drive community impact.
- Company: Change Grow Live, a national organisation focused on transforming community care.
- Benefits: Competitive salary, leadership development, and opportunities for meaningful change.
- Other info: Join a diverse team committed to creating an inclusive environment.
- Why this job: Shape the future of services and make a real difference in people's lives.
- Qualifications: Significant leadership experience in health, social care, or community services.
The predicted salary is between 52221 - 54428 £ per year.
Lead people. Shape systems. Change lives. Some leadership roles keep services running. This one helps redefine what great support looks like. Every day in Newham, people take courageous first steps — reaching out for support, rebuilding relationships, improving their health, and changing the direction of their lives. Behind those journeys are exceptional teams and leaders who create environments where change becomes possible. At Change Grow Live, we don't just deliver services. We create opportunities, remove barriers and help people realise what they are capable of achieving.
We're looking for an ambitious and inspiring Services Manager to lead our Newham service — someone who can bring people together, drive innovation, build strong partnerships and create lasting impact. This isn't simply operational leadership. It's an opportunity to influence strategy, shape the future of services and lead teams delivering life-changing work every day.
Responsibilities
About you: You're someone who combines leadership with compassion and strategy with action.
- Significant leadership experience within substance misuse, health, social care, community or related services
- Strong people leadership and team management experience
- Experience managing performance and delivering measurable outcomes
- Experience working with commissioners and senior stakeholders
- Strong communication and influencing skills
- Experience managing budgets and resources
- Confidence using data and insight to improve performance
- Passion for improving outcomes for individuals and communities
As Newham's Services Manager, you will:
- Lead and inspire multidisciplinary teams to deliver exceptional support and outcomes
- Create an ambitious, positive and recovery-focused culture
- Drive performance against KPIs, contracts and quality standards
- Build strong relationships with commissioners, healthcare providers and strategic partners
- Use insight, data and evidence to shape service improvements
- Lead governance, safeguarding, quality and risk management processes
- Manage budgets and resources effectively
- Identify opportunities for innovation, growth and community impact
- Develop services that respond to local needs and make a real difference
Why join Change Grow Live?
- Lead a high-profile service within a national organisation
- Build powerful partnerships across health, social care and local communities
- Drive innovation and shape future service delivery
- Access leadership development and progression opportunities
- Influence strategy and create meaningful change
- Join an organisation where people genuinely matter
Our 2030 Goals
- Supporting people to thrive and grow
- Connecting and learning across teams
- Using evidence and insight to improve outcomes
- Rooted in communities
- Designing services around local needs
- Working alongside communities and partners
- Advocating for positive change and reducing inequalities
At Change Grow Live, we value diversity and are committed to creating an inclusive environment where everyone feels respected, supported and empowered to be themselves.
Salary Range (pro rata if part time) CGL points 47 to 49 (£52,221.35 - £54,427.84) ILW / OLW / Fringe Inner London Weighting (£4,133.14)
Lead Services Manager — Transform Community Care employer: Change Grow Live
Change Grow Live is an exceptional employer that empowers its leaders to redefine support services in Newham, fostering a culture of innovation and collaboration. With a strong commitment to employee growth, we offer leadership development opportunities and the chance to influence meaningful change within communities. Join us to be part of a dedicated team that values diversity and prioritises the well-being of both staff and the individuals we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Services Manager — Transform Community Care
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams or driven change in previous roles. This is your chance to demonstrate that you can inspire and motivate others!
✨Tip Number 4
Don't forget to apply directly through our website! It shows you're genuinely interested in the role and helps us get to know you better. Plus, it’s the best way to ensure your application lands in the right hands.
We think you need these skills to ace Lead Services Manager — Transform Community Care
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for community care shine through. We want to see how much you care about making a difference in people's lives and how that aligns with our mission at Change Grow Live.
Tailor Your Experience:Make sure to highlight your relevant leadership experience in substance misuse, health, or social care. We’re looking for someone who can bring people together and drive innovation, so connect your past roles to the responsibilities of the Services Manager position.
Be Data-Driven:Don’t forget to mention your experience with data and performance management. We love candidates who can use insights to improve outcomes, so share specific examples of how you've done this in previous roles.
Apply Directly on Our Website:Remember, we only accept direct applications for this role. So, head over to our website and submit your application there. It’s the best way to ensure we see your amazing skills and experience!
How to prepare for a job interview at Change Grow Live
✨Know Your Impact
Before the interview, think about how your leadership experience has made a difference in previous roles. Be ready to share specific examples of how you've led teams to achieve measurable outcomes, especially in community or health services.
✨Showcase Your Compassion
This role is all about combining strategy with compassion. Prepare to discuss how you've supported individuals and teams in challenging situations. Highlight your ability to create a positive, recovery-focused culture that inspires others.
✨Data-Driven Decisions
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be prepared to talk about how you've used data and insights to drive service improvements and manage budgets effectively in your past positions.
✨Build Relationships
Strong partnerships are crucial for this role. Think about your experiences working with commissioners and stakeholders. Be ready to discuss how you've built and maintained these relationships to enhance service delivery and community impact.
